Quality Assurance Manager

VTG•Virginia Beach, VA

21d•Onsite

About The Position

VTG is seeking a Quality Assurance Manager to support our Virginia Beach location. This role is responsible for developing, implementing, and maintaining the Fleet Modernization Quality Management System (QMS). The manager will establish quality processes, ensure compliance with various requirements, and lead the Quality Assurance organization. Key activities include developing quality documentation, conducting audits, managing nonconformances, analyzing trends, and serving as the primary quality interface with customers and subcontractors. The position also involves supporting proposal development, collaborating with other departments, and promoting a culture of quality and continuous improvement.

Requirements

High School Diploma / GED
Ability to obtain a Secret Security Clearance
Eight (8) years experience in Quality Assurance and Quality Control

Responsibilities

Develop, implement, maintain, and continuously improve the Fleet Modernization Quality Management System (QMS).
Develop and maintain quality policies, procedures, work instructions, inspection plans, standardized workbooks, and quality documentation to ensure consistent execution across all Fleet Modernization programs.
Establish and standardize quality processes, inspection requirements, and quality planning practices across all Fleet Modernization portfolios.
Ensure compliance with contractual, NAVSEA, regulatory, customer, and company quality requirements.
Lead the Fleet Modernization Quality Assurance organization, providing functional leadership, guidance, mentoring, and professional development for Quality Assurance personnel.
Establish quality training, qualification, and competency requirements for Quality Assurance personnel and support project teams in understanding applicable quality requirements.
Develop project quality planning requirements and ensure appropriate quality surveillance, inspection activities, and independent verification are incorporated into project execution.
Conduct independent quality assessments, internal audits, and organizational compliance reviews to evaluate the effectiveness of the Quality Management System.
Monitor project compliance with contractual quality requirements and identify, communicate, and escalate quality risks that may impact cost, schedule, customer acceptance, or mission success.
Establish and oversee processes for documenting, controlling, dispositioning, and resolving nonconforming work, material, and quality deficiencies.
Lead and validate corrective and preventive actions, ensuring root causes are identified, corrective actions are implemented, and long-term effectiveness is verified.
Analyze organizational quality trends, recurring deficiencies, and performance indicators to identify opportunities for continuous improvement.
Develop, maintain, and present organizational quality metrics, dashboards, and executive reports that provide meaningful insight into Fleet Modernization performance.
Capture, communicate, and institutionalize lessons learned to improve execution, reduce rework, and strengthen organizational performance.
Serve as the primary quality interface with customer quality organizations and represent Fleet Modernization during customer audits, inspections, quality reviews, and major program milestones.
Coordinate responses to Corrective Action Requests (CARs), quality-related Customer Feedback Reports (CFRs), audit findings, and other customer quality concerns.
Establish supplier and subcontractor quality expectations and support supplier quality surveillance, quality flow-down requirements, source inspections, and supplier corrective actions, as required.
Support proposal development by defining quality planning requirements, evaluating quality risks, and developing quality approaches for new business opportunities.
Collaborate with Operations, Engineering, Procurement, Strategic Analytics, Business Intelligence, and other functional organizations to improve organizational performance through quality-driven process improvements.
Support Contract Performance Assessment Reports (CPARs), customer performance reviews, and quality-related contract actions by providing quality metrics, analysis, and corrective action strategies.
Lead periodic Quality Management System management reviews and recommend improvements to leadership to enhance organizational effectiveness and customer satisfaction.
Promote a culture of quality, accountability, continuous improvement, and mission-focused execution throughout Fleet Modernization.
Develop the Fleet Modernization Quality strategy and annual objectives aligned with business and customer priorities.