Quality Assurance Manager

Wayne Farms•Laurel, MS

8d•Onsite

About The Position

The Quality Assurance Manager directs the activities of the Quality Assurance (QA) department in a poultry one-line processing, facility through subordinate superintendents and/or supervisors ensuring the quality and food safety requirements for processing are followed through the enforcement of quality policies, procedures, and standards while remaining compliant with all regulatory and legal requirements.

Requirements

Working knowledge of poultry processing, food safety regulations, OSHA guidelines, GMP, and, PVP, Animal Welfare, and HACCP
Knowledgeable of Food Safety Database systems such as Safety Chain
Ability to work in a fast-paced environment using excellent organizational skills and precise attention to detail.
Must possess a strong customer-centric attitude, high energy level and a strong sense of urgency
Ability to communicate clearly and effectively, both orally and in writing with all levels of the organization as well as externally with regulatory officials and vendors
Ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.
Ability to adapt to changing priorities and maintain a productive and committed work effort, meeting deadlines and managing workload.
Bachelors’ degree in Food Science, Food Technology, Animal Science, Poultry Science, Microbiology, Meat Science or other relevant discipline
Minimum of three (3) years internal experience as a Quality Assurance Supervisor or minimum two (2) years equivalent external experience as a QA Manager in a food processing/manufacturing environment.
Meat processing or poultry industry experience.
Demonstrated leadership experience including policy adherence, conflict resolution, and the ability to resolve issues efficiently and effectively

Nice To Haves

Masters’ degree preferred

Responsibilities

Oversee the day-to-day activities of QA department throughout the plant, providing guidance to the supervisors to ensure the effective application of product and process monitoring, testing, validation, and controls to ensure compliance with company, regulatory entities (USDA, FSIS, etc.) and Federal, State, and local legal requirements
Implement and oversee quality system implementations and updates to ensure adherence to product specifications, GMPs, SSOPs, and HACCP requirements, while maintaining the accuracy of records and documentation per customer requirements
Partner with internal departments, providing insights and guidance, to ensure a complete and thorough investigation and root cause analysis of all customer complaints and NRs; communicate findings to appropriate personnel in a timely manner
Perform or review periodic audits on recall systems, incoming raw materials, in-process control, and finished goods testing, providing feedback on opportunities for improvement to appropriate personnel
Review required documentation and reporting for accuracy, identify trends and communicate corrective actions where needed; follow-up to ensure corrective actions are implemented mitigating future risk
Identify opportunities for improvement, develop implementation of continuous improvement programs and processes, and lead or participate on implementing improvements
Develop quality, food safety, and customer requirements as well as creating and/or provide capital spending plans, particularly regarding quality and food safety
Mentor, coach, train, and cross-train employees, encouraging career development; provide consistent feedback concerning strengths and areas of improvement
Act as the liaison between regulatory bodies (e.g. USDA) and major customers supplied from multiple company locations facilitating communication and fostering a positive working relationship as well as two-way communication in the event that issues arise
Regularly participate and/ or lead in QA Meetings and Projects as part of personal and professional development
Follow and ensure others follow department safety policies and procedures in support of a zero-accident culture
Perform other related duties as directed