QUALITY ASSURANCE MANAGER - 55005905

State of Florida•TAMPA, FL

20d•$74,972 - $97,023•Onsite

About The Position

The Quality Assurance Manager supervises employees responsible for developing and overseeing quality assurance reviews for Operations Center construction and maintenance projects. The position manages staff workloads, deadlines, work objectives, training, performance evaluations, and required documentation, and has authority to effectively recommend specified personnel actions. The manager implements and tracks Operations Center-level Quality Assurance Reviews on active projects, coordinates between Construction and Maintenance units, and ensures work follows contract documents, meets Maintenance Rating Program standards, and supports Unit Business Plan goals. The role requires field reviews and quality assurance inspections at project sites. The manager evaluates contractor performance during warranty periods, coordinates with the District Construction Office on warranty compliance and remediation, and reviews defective-work remediation proposals. The position also participates in design scoping, phase review, utility coordination, and related meetings; ensures design comments are submitted in the Electronic Review Comment System; and coordinates resolution of construction and utility issues with relevant department offices, contractors, utility owners, and other parties. Work is based at the Florida Department of Transportation Tampa Operations Center in Tampa, Florida.

Requirements

Knowledge of computer use at an intermediate level.
Knowledge of reviewing specifications and interpreting engineering materials.
Knowledge of problem-solving techniques.
Knowledge of analyzing technical information and performing complex mathematical computations.
Knowledge of supervising others, including coaching, performance reviews, and disciplinary actions.
Knowledge of supervisory principles and techniques.
Skill in establishing and maintaining effective working relationships and working as part of a team.
Skill in reading and interpreting engineering standards and specifications.
Skill in organizing and coordinating work assignments and meeting deadlines.
Skill in determining work priorities, assigning work, and ensuring assignments are completed properly and on time.
Ability to communicate effectively verbally and in writing.
A valid Class E driver’s license is required.
Must work with or around Department of Corrections inmates.
Must be a U.S. citizen or lawfully authorized alien worker; visa sponsorship is not available.

Responsibilities

Supervise employees by communicating with, motivating, training, evaluating, and directing their work.
Plan staff workloads, deadlines, work objectives, and time utilization, and effectively recommend hiring and other personnel actions for subordinate employees.
Ensure staff receive training and instruction in methods and techniques needed to perform assigned tasks safely.
Ensure work schedules, timesheets, performance evaluations, training plans, daily crew reports, work orders, and other required paperwork are accurate, complete, and timely.
Implement and track Operations Center-level Quality Assurance Reviews on active construction and maintenance projects.
Coordinate between Construction and Maintenance units and ensure activities follow contract documents and work meets Maintenance Rating Program standards and Department goals tracked on the Unit Business Plan.
Conduct field reviews and quality assurance inspections on project sites.
Evaluate contractor performance during warranty periods and coordinate with the District Construction Office to assess compliance with warranty requirements.
Review unsatisfactory work performance with the General Counsel’s Office; evaluate remediation proposals for defective work or materials; and coordinate timely remediation with the District Construction Office and contractors.
Attend design scoping, phase review, utility coordination, and other required meetings.
Ensure comments on biddability, constructability, and maintenance of traffic are submitted through the Electronic Review Comment System at all design phases.
Coordinate resolution of construction issues with the Engineer of Record and Design Project Manager, escalating unresolved issues as needed, and provide design-unit input to prevent or resolve issues affecting construction.
Implement systems to reduce time and cost impacts caused by utility conflicts and coordinate utility-related construction issue resolution with the District Construction Office and District Utilities Office.
Oversee coordination among contractors, utility owners and representatives, department offices, and other third parties; attend utility pre-construction and hand-off meetings as needed.
Review utility reimbursement or no-reimbursement documents and recommendations for approval.