Quality Assurance Manager - F5 Adversary Program

V2X Inc•Madison, MS

22h•Onsite

About The Position

Work headquarters as the F-5 program. Ensures contract performance conforms to established standards and Government agency guidelines, guaranteeing lasting customer satisfaction. This position requires the individual to manage/supervise and provide training to site level Quality Managers and quality representatives. Must have the ability to provide guidance and direction to achieve compliance with all applicable safety and quality standards and provide leadership and knowledge to staff members and teams, as necessary. Ensures adherence to and compliance with established company quality policies, practices, standard operating procedures (SOP), government regulations, and ground operating procedures (GOP). Interprets technical direction from aviation maintenance manuals and directives and administers policies, processes, and procedures that affect Company Functional Departments and Programs. Advises operating units on quality control standards, and opportunities for improvement. Capable of conducting Quality Management System Audits, and writing detailed quality reports relating to quality requirement compliance, findings, and defect reports. Must be able to enter data tracking information into excel spreadsheets, interpret collected data, implement and monitor data tracking and trending, and have an understanding of the information provided through analysis of trended data. Ensure prompt initiation and oversight of any suspected negative trends and conduct investigations and collect/trend the associated systemic data. Must possess exceptional guidance and collaboration skills, combined with the ability to positively influence internal and external teams to ensure quality standards are in place and complied with Analyzes inspection processes, and mechanisms and conducts quality assurance reviews. Adapts quickly to a rapidly changing environment to meet customer needs. Provides response to customer concerns and findings, and tracks corrective actions taken in response to internal and customer audit findings. Monitors quality deficiencies and coordinates corrective actions. Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements. Provides oversight for the development and maintenance of quality programs, processes, and procedures that ensure compliance with policies and that the performance and quality of services conform to established standards and agency guidelines. Maintains awareness of regulatory changes and disseminates safety-related bulletins, technical changes and literature to work site personnel. This person will be responsible for investigating mishaps and injuries and overseeing technical library. Works directly with operating entities to provide process analysis oversight on a continuing basis to meet guidelines. Provides assistance as required to ensure the Quality Management System, programs, policies, and procedures are maintained and reviewed, and updated as required. May be required to assist with planning, scheduling and projecting maintenance operations to meet contractual requirements. Assist with planning sequence of scheduled maintenance for the program. Assist with identifying and tracking critical path for aircraft scheduled maintenance and high time replacements.

Requirements

Bachelor's degree and +6 years of experience in Quality Assurance (aviation required) OR Education/Experience equivalence (Associates degree AND +10 years of recent aviation experience with 5 years in aviation management, and at least 4 years in management of aviation Quality Assurance OR H/S Diploma AND +14 years of recent aviation experience with 7 years in management of aviation Quality Assurance
Experience working with Quality Management System requirements in Government contracting such as ISO 9001:2015, AS9100, & AS9110.
Experience with NAVAIR 4790, AF 21-101 & DCMA 8210 series instruction
Excellent communication and interpersonal and teamwork skills
Excellent time management and organizational skills
Excellent decision-making and methodical problem-solving skills
Ability to challenge ideas and decisions and implement with commitment the selected decision, once made (disagree in private/agree in public)
High level of comfort with briefing/training/talking with senior leaders, peers, and first-line employees
Ability to coordinate directive guidance and accommodate an audience that does not report to you
Ability to span differences between various customers
Be proactive in planning and reactive in adjusting to demands
Must be able to pass a detailed background investigation
Must be able to be granted access to military installations
Must be able to travel to off-site locations and conduct audits or quality reviews of processes, procedures, operating conditions, compliance to quality, and regulatory standards.
Proficient in MS Office (Word, Excel, PowerPoint)

Nice To Haves

Technical proficiency as an aircraft mechanic (preferred)
Technical proficiency as an aircraft-quality inspector (preferred)

Responsibilities

Manage/supervise and provide training to site level Quality Managers and quality representatives.
Provide guidance and direction to achieve compliance with all applicable safety and quality standards.
Provide leadership and knowledge to staff members and teams.
Ensure adherence to and compliance with established company quality policies, practices, standard operating procedures (SOP), government regulations, and ground operating procedures (GOP).
Interpret technical direction from aviation maintenance manuals and directives.
Administer policies, processes, and procedures that affect Company Functional Departments and Programs.
Advise operating units on quality control standards, and opportunities for improvement.
Conduct Quality Management System Audits.
Write detailed quality reports relating to quality requirement compliance, findings, and defect reports.
Enter data tracking information into excel spreadsheets, interpret collected data, implement and monitor data tracking and trending.
Ensure prompt initiation and oversight of any suspected negative trends and conduct investigations and collect/trend the associated systemic data.
Possess exceptional guidance and collaboration skills, combined with the ability to positively influence internal and external teams to ensure quality standards are in place and complied with.
Analyze inspection processes, and mechanisms and conduct quality assurance reviews.
Adapt quickly to a rapidly changing environment to meet customer needs.
Provide response to customer concerns and findings, and track corrective actions taken in response to internal and customer audit findings.
Monitor quality deficiencies and coordinate corrective actions.
Ensure that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
Provide oversight for the development and maintenance of quality programs, processes, and procedures that ensure compliance with policies and that the performance and quality of services conform to established standards and agency guidelines.
Maintain awareness of regulatory changes and disseminate safety-related bulletins, technical changes and literature to work site personnel.
Investigate mishaps and injuries and oversee technical library.
Work directly with operating entities to provide process analysis oversight on a continuing basis to meet guidelines.
Provide assistance as required to ensure the Quality Management System, programs, policies, and procedures are maintained and reviewed, and updated as required.
Assist with planning, scheduling and projecting maintenance operations to meet contractual requirements.
Assist with planning sequence of scheduled maintenance for the program.
Assist with identifying and tracking critical path for aircraft scheduled maintenance and high time replacements.