Quality Assurance Manager

Plymouth Rock Assurance•Boston, MA

About The Position

Plymouth Rock Assurance is seeking an experienced and accomplished QA Manager to join our dynamic team. The successful candidate will play a key role in ensuring the quality and reliability of our software solutions through effective management of both automated and manual testing teams. The Senior QA Manager will have a proven track record in overseeing testing processes, utilizing automated testing tools such as Selenium, and managing test data effectively.

Requirements

Bachelor's or Master's degree in Computer Science or a related field.
10+ years of professional experience in software quality assurance, with a focus on both automated and manual testing.
Proven experience managing testing teams, with a minimum of 3 years in a leadership role.
Strong hands-on experience with modern automation tools and frameworks such as Selenium, Cypress, Playwright or similar.
Self-motivated with the ability to prioritize and execute tasks in a fast-paced environment.
Excellent understanding of non-functional requirements, including performance, scalability, and security.
Effective leadership and communication skills to collaborate with cross-functional teams.

Nice To Haves

Experience in the insurance industry
Familiarity with Jira
Exposure to DevOps practices

Responsibilities

Lead and mentor a team of QA automation engineers, fostering a culture of accountability, innovation, and continuous improvement.
Support the growth and development of team members through coaching, feedback, and technical mentorship.
Help evolve the QA organization toward modern quality engineering and automation-first practices.
Lead the design, development, and maintenance of scalable automated testing frameworks across UI, API, and backend systems.
Drive increased automation coverage for regression, integration, and end-to-end testing.
Champion modern testing practices, including CI/CD-integrated automation, shift-left testing, and test data management.
Partner with development teams to improve testability, reliability, and overall software quality.
Collaborate with business analysts, developers, product owners, and QA teams to translate requirements into comprehensive test plans and automated test scenarios.
Oversee functional, integration, regression, and non-functional testing efforts across ongoing projects and releases.
Monitor and report on quality metrics, including automation coverage, defect trends, test execution results, and release quality.
Identify opportunities to improve testing efficiency, automation reliability, and overall SDLC quality practices.
Provide clear and transparent communication regarding testing status, risks, and quality metrics to stakeholders and leadership.