Quality Assurance Manager

PPG Industries•Cleveland, OH

60d•$140,000 - $160,000•Onsite

About The Position

As the Quality Assurance Manager, you will act as a liaison between Operations, Process Engineering, Technical, and Customer facing teams (Account Manager and Optima team) in quality related inquiries and investigations. You will work onsite in Cleveland, OH and report to the Plant Manager. PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k + retirement savings; and Paid Vacation, Holiday pay.

Requirements

Bachelor's degree or higher in Engineering or related field
5+ years of quality management experience, preferred in automotive industry
3+ years of people management or supervisory experience
Certified Lead Auditor (IATF; VDA preferred)
Six Sigma Green Belt certification
Proficiency in English (written and verbal)
Demonstrated knowledge of automotive core tools (FMEA, SPC, APQP)

Nice To Haves

Certified Lead Auditor (IATF; VDA preferred)
Six Sigma Green Belt certification
Demonstrated knowledge of automotive core tools (FMEA, SPC, CP, APQP)

Responsibilities

Maintain and improve existing Quality Management System (QMS) and certificates and ensure QMS requirements are reflected and implemented in the product realization process.
Ensure customer specific requirements (CSRs and Supplier Quality Manual requirements) are integrated into the QMS and consistently met
Ensure consistent measurement and reporting of site quality performance within the organization
Lead internal and external quality incident investigations (off spec situations, customer complaints, SCAR) and related communication in a timely and effective manner, ensure defined corrective actions are effectively implemented and problem resolution is done in a systemic way.
Drive data driven site quality improvement programs to improve yield/productivity cost of non-conformance and customer complaints performance.
Facilitate/lead in-house customer and supplier visits.
Support and troubleshoot data systems including SAP, LIMS, and ETQ Reliance
Owner of the site internal audit program (planning and execution) and the site document control system
Collaborate with technical, Optima and R&D teams to drive quality improvement in first right capability.
Gate keeper in site level quality MOC, and New Product Launches
Provide quality, training, leadership and coaching for the site and promote quality culture