Quality Assurance Manager

R.E. Darling Company Inc.•Tucson, AZ

1d•Onsite

About The Position

This position will require access to ITAR and/or EAR controlled technical data, technology or source code, and requires that all individuals in this role be authorized to access such information. The Quality Assurance Manager reports to the Director of Operations. The Quality Assurance Manager is responsible for establishing, monitoring, and maintaining a Quality System that will ensure the products manufactured at REDAR are of the highest quality and meet our customer needs. The position requires a strong understanding of the quality assurance methods and systems used within the defense manufacturing setting. The position requires good managerial, supervisory, organizational, and problem solving skills. On a daily basis, the Quality Assurance Manager interacts with all levels of the organization, customers, vendors, and government representatives. Good communication, interpersonal, and group interaction skills are essential.

Requirements

Bachelor’s degree within a technical field will be considered
10+ years Quality Assurance management experience in a manufacturing environment required
Minimum three (3) years of experience within DOD setting
ASQ Certified Manager of Quality/Organizational Excellence or Certified Quality Engineer required
Experience creating and ensuring quality system documentation, including work instructions, departmental policies, and procedures are current and compliant
In-depth knowledge of manufacturing process control, root cause determination, and corrective action
Ability to read and interpret engineering drawings, customer specifications and military specifications
Experience implementing and maintaining a quality system certified to a recognized national or international standard (e.g. – AS9100, ISO-9001, ISO-13485, IATF 16949)
Demonstrated ability and willingness to develop subordinates and teach quality tools/principles to the entire organization

Nice To Haves

Experience in rubber and/or composites field preferred

Responsibilities

Coordinates and leads the site’s quality assurance strategy and its execution to ensure the production of quality products consistent with applicable requirements and standards
Function as Management Representative for AS-9100 Quality Management System
Oversee the performance of the Quality Assurance Department
Effectively balance representing the Voice of the Customer with being an overall business partner
Responsible for identifying, analyzing, and developing improvements in quality, customer relationships, customer service, and productivity
Drives continuous improvement in processes and systems through the use of Quality Engineering principles, tools, and techniques
Prepares for and oversees compliance audits of REDAR’s Quality Management System (Customer and 3rd Party)
Oversees customer returns
Ensures REDAR’s Quality Management System conforms to internal, customer, and regulatory/legal requirements
Plans and conducts Management Review Meetings
Interact with registrar to schedule ongoing 3rd Party quality system audits
Lead effort to respond to identified non-conformances during 3rd Party audits
Develops performance objectives for the Quality function based upon corporate and plant quality objectives. Has both the authority and responsibility to assure these goals are attained. Prioritizes activities for the Quality organization to achieve desired results and deadlines.
Sets department goals, objectives, and priorities
Encourages employee participation and contribution to planning
Motivates every employee to take responsibility for and be accountable for achieving department and company goals
Builds teamwork such that every employee values the achievement of the department and the company more than their personal achievement
Periodically reviews and evaluates the department’s accomplishments with the team
Regularly reviews department structure and staffing levels (salaried and hourly) to identify changes needed to support current and future business environment
Creates a professional, satisfied, and efficient work team that gives 100% effort to every task
Improves the performance of every employee every year
Identifies employee strengths and weaknesses; look to leverage strengths and improve weaknesses
Determines employee growth desires and capabilities
Identifies job required training, tools, aides, etc. needed to help improve job performance
Communicates effectively with every employee such that they thoroughly understand expectations and performance requirements
Flows down responsibilities, goals, and objectives to employees
Provides feedback to employees throughout the year on their performance
Reviews progress on meeting goals and objectives throughout the year
Provides “daily care and feeding” for employees
Effectively identify and understand risks associated with decisions
Promote open discussion of differing opinions so that the best business decision can be made
Demonstrate a good working knowledge of other business functions to allow for effective communication and implementation of change
Understand overall company objectives and effectively balance competing priorities
Make fact-based decisions. Primary emphasis is on product quality and protecting the Customer, but overall business needs to be considered as well (risk management).