Quality Assurance Loan Specialist I
About The Position
Quality Assurance plays a crucial role in banking by ensuring proper documentation for accounts and loans. It conducts various complex verification tasks to support all products, ensuring compliance with bank policies and regulations, as well as the completeness of documents and account modifications. Quality Assurance is a vital part of the Bank’s Compliance Team. The Quality Assurance Loan Specialist I must have general banking knowledge and be detail oriented. Knowledge of lending regulations, compliance and/or secondary market eligible loans is a plus but not required.
Requirements
- Minimum of a high school degree or the equivalent
- General knowledge of Bank products and services
- Understanding of cross-departmental functions
- Self-motivated with a demonstrated aptitude and desire for customer service.
- Embraces Brand Behaviors and Guiding Principles
- Demonstrated ability to solve problems and acclimate quickly to changing priorities; multi-tasking
Nice To Haves
- Knowledge of lending regulations
- Knowledge of compliance
- Knowledge of secondary market eligible loans
Responsibilities
- Performs verification of changes and additions made to all loan accounts
- Review High Dollar and Two Signatures checks daily
- Consumer Loans Review
- Loan Modifications Review
- HELOC Review
- Rate Change Reviews
- Ensures document retention standards are met by indexing documentation to Synergy
- Works closely with branches and departments to resolve questions and/or issues
- Provide back up to other Quality Assurance Specialists and records as needed
- Comprehend and adhere to federal banking regulations in accordance with Bar Harbor Bank & Trust’s policies and procedures.
- Perform other duties as requested.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
