Quality Assurance Lead

PNC•Dallas, TX

3d•Onsite

About The Position

Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s). Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including coordinating test strategy, scripting and defect resolution. Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle. Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products. Developing meaningful management metrics that help to gauge project health. Identify trends and opportunities for continuous improvement in product release. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

University / college degree, with 3+ years of relevant / direct industry experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Bachelors degree
Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Analytical Thinking
Controls Testing
Corporate Governance
IVR Testing
Quality Assurance (QA)
Quality Support
Software Testing
Test Case Development
Usability Testing
Accuracy and Attention to Detail
Analytical Thinking
Influencing
Process Management
Products and Services
Software Development Life Cycle
Software Quality Assurance And Testing
Technical Documentation Management
Certifications are often desired.

Responsibilities

Brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s).
Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including coordinating test strategy, scripting and defect resolution.
Ensures early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle.
Takes accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products.
Develops meaningful management metrics that help to gauge project health. Identifies trends and opportunities for continuous improvement in product release.