Quality Assurance Lead

Clayton•Maryville, TN

1d•Onsite

About The Position

The Quality Assurance Lead will collaborate with leadership and scrum/project teams to support and improve quality best practices as they relate to the organizational objectives within their respective business unit. This individual will own the overall QA practices and ensure processes and best practices are documented and followed. This role will work closely with their direct reports and alongside development and portfolio teams to help understand risk, value, efficiency, and quality of the project to report back to leadership and stakeholders. Close collaboration and mentorship of team members will be required to provide support and leadership to direct reports. Efforts may include the ability to create, organize, and execute a test strategy for any given application or large project, including integration, SIT, migration, regression, smoke testing, and proper documentation sign off occurs across business units. Trouble shooting and detailed risk analysis may also be required to accurately relay concerns and information to all involved parties in a clear and concise manner. The ideal candidate cultivates a team atmosphere that is collaborative and promotes business impact. This role requires someone who can lead and coach by example, has a strong technical background and understanding of the business needs, and has a willingness to solve complex; as well as simple challenges with equal energy and excitement to provide the highest level of quality in every delivery.

Requirements

Bachelor’s Degree, preferably in Computer Science or Information Technology, or 3-5 years of equivalent experience.
Minimum 3-5 years’ experience in Quality Assurance.
Experience leading manual and automation testing efforts, through influence or direct management, development teams creating custom applications and multi-system integrations.
Strong experience and background using Agile methodologies.
Experience assisting in defining and maturing QA practice, tools, and testing techniques within a team.
Experience in multiple forms for testing including, but not limited to: Unit testing, performance testing, integration testing, manual testing, automated testing into a CI/CD pipeline, etc.
Experience in developing, supporting, and maintaining test strategies and test plans for UAT, End to End testing, and Regression Testing.
Proven track record of creating high quality solutions with on time delivery.
Humble, hungry, and smart self-starter that can work effectively within time constraints and changing priorities.
General project management practices.

Nice To Haves

Proven ability to provide side by side accountable selfless leadership and coaching to a team.
Strong analytical, problem solving, trouble shooting and project management skills.
Excellent interpersonal, verbal, and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts.
Ability to complete all work tasks in a timely manner while remaining flexible to competing demands and adjust priorities.

Responsibilities

Displays servant leadership to manage and provide technical guidance to team members, challenging them to meet their potential and create solutions that align with our architectural guidelines and project goals.
Conducts working reviews and provides constructive feedback to facilitate individual growth of team members.
Strives to ensure on time high quality delivery of sprint goals.
Accountable for quality of code, testing best practices and designs.
Seek to find inefficiencies in the team’s process and take ownership of remediation plans.
Understands the development and implementation of a Quality Assurance structure within an Agile SDLC and has working knowledge of best practices.