Quality Assurance Lead Auditor

CoolIT Systems • Calgary, AB

28d

About The Position

We are seeking an experienced Quality Assurance Lead Auditor to join our Quality team. This position reports to the Quality Assurance Manager and plays a critical role in maintaining, enhancing, and continuously improving the organization’s Quality Management System (QMS). The successful candidate will help ensure compliance with ISO standards and provide key support for internal and external audits, as well as ongoing certification initiatives.

Requirements

• Diploma or degree in Engineering, Quality Management, or a related field.
• Minimum 5+ years of experience in Quality Assurance or auditing roles within a manufacturing environment.
• Legally authorized to work in Canada without company sponsorship.
• Strong knowledge of ISO 9001 standards and certification processes.
• Familiarity with data center infrastructure and liquid cooling system manufacturing environments.
• Excellent analytical, organizational, and problem-solving skills.
• Strong interpersonal, verbal, and written communication skills.
• High level of attention to detail, accuracy, and accountability.
• Proven ability to work effectively in cross-functional teams.
• Ability to lead audits independently and influence stakeholders.

Nice To Haves

• Certified ISO 9001 Lead Auditor (required or strongly preferred).
• Working knowledge of ISO 14001 is an asset.
• Experience leading internal and external audits in data center infrastructure, thermal management systems, or industrial manufacturing environments.
• Strong understanding of Quality Management Systems (QMS) and continuous improvement methodologies (e.g., Lean, Six Sigma).

Responsibilities

• Lead and perform internal audits in accordance with ISO 9001 requirements.
• Develop, implement, and maintain the internal audit program and audit schedules.
• Prepare audit plans, conduct audits, and generate detailed audit reports.
• Identify non-conformities, root causes, and areas for improvement.
• Drive corrective and preventive actions (CAPA) and ensure timely follow-up and closure.
• Ensure compliance with ISO 9001 standards and support external certification and surveillance audits.
• Maintain and improve Quality Management System documentation, policies, and procedures.
• Provide guidance and training to teams on quality standards and audit processes.
• Support process audits across manufacturing operations related to DLC systems, including CDUs, cold plates, and rack integration.
• Collaborate with cross-functional teams (engineering, operations, supply chain) to drive continuous improvement initiatives.
• Monitor quality performance metrics and recommend improvements.
• Ensure all activities meet the highest standards of quality, compliance, and professionalism.

Benefits

• Vacation and flex days, and paid company-wide shutdown during the holiday season.
• Comprehensive benefits including Dental, Drugs, Optical, Paramedical and Health Spending. These costs are covered by CoolIT and are enacted from your first day.
• Dress for your day – in a casual yet professional environment.
• Retention rewards like “The Big Coffee Break” that reward tenure with additional vacation time and a monetary bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree