Quality Assurance Inspector - Des Plaines, IL
About The Position
This Finance position monitors the quality of perishable products in the warehouse on an ongoing basis, enters orders through data entry, performs extensive customer service duties, and carries out other related duties as required. The role regularly exercises discretion and independent judgment in work directly related to the general operation of produce quality control. The position checks produce in warehouse slots, monitors product rotation, inspects inbound, warehoused, and outbound products, and documents product condition. It communicates quality concerns to buyers and other relevant parties, monitors variance reports for accurate accounting, and helps analyze and resolve quality assurance problems. The role also supports customer satisfaction, safety, and sanitation requirements. Sysco is a global foodservice distribution company with more than 71,000 colleagues, a fleet of over 13,000 vehicles, approximately 333 distribution facilities worldwide, and more than 700,000 customer locations. The posting states that applicants must be currently authorized to work in the United States.
Requirements
- High school diploma or equivalent.
- 1 to 3 years of experience.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or associates.
- Exemplary listening skills to facilitate effective two-way communication.
- Ability to add, subtract, multiply, and divide all units of measure using whole numbers, common fractions, and decimals.
- Solid problem-solving skills.
- Strong verbal and written communication skills.
- Ability to read, write, and speak English.
- Must be currently authorized to work in the United States.
- Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Responsibilities
- Check produce in warehouse slots daily to ensure products set up for shipping meet acceptable standards.
- Communicate quality issues to buyers and assist them in resolving those issues so customers receive high-quality products.
- Ensure products are rotated properly during daily slot checks and communicate rotation problems to the responsible stockers and/or supervisors.
- Monitor variance reports for accurate accounting of spoilage, warehouse damage, truck damage, and other variances.
- Greet internal and external customers in a friendly and efficient manner to support customer service, customer satisfaction, and organizational efficiency.
- Inspect inbound freight, warehoused products, and/or outbound products and document their condition.
- Correspond regularly with necessary parties regarding the company's product quality status.
- Analyze, identify, and propose solutions to problems associated with Quality Assurance.
- Observe safety rules, regulations, and sanitation policies.
- Enter orders through data entry and perform customer service duties.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
