Quality Assurance Inspector

Winston Hospitality•Thackerville, OK

18h•Onsite

About The Position

Join Our Dynamic Team as a Quality Assurance Inspector! $18 - $20 per hour DOE About the Role: Are you passionate about creating memorable guest experiences by ensuring top-tier quality and cleanliness? As a Quality Assurance Inspector, you’ll be the driving force behind maintaining the pristine standards of our hotel property. Your attention to detail and commitment to excellence will ensure our guests enjoy the very best during their stay!

Requirements

Must be able to lift and carry equipment or boxes weighing up to 40 pounds and stay active, standing or walking for up to 4 hours.
A keen eye for detail, ensuring every area meets top-notch standards.
Able to read, write, and understand basic English to complete checklists and forms.
Physically capable of stepping in where needed, and willing to pitch in to ensure success.
Comfortable with bending, kneeling, twisting, and reaching throughout your workday.
Able to use office equipment like computers, Apple devices, and copiers to complete your tasks efficiently.
Ability to work in a variety of environments, including hot or cold temperatures, and respond to mental and physical challenges.
A team player who works well under pressure and adapts easily to changing circumstances to ensure the best guest experience.

Responsibilities

Conduct daily inspections of all areas under the Housekeeping/Engineering Department, including guest rooms, pools, front-of-house, back-of-house, and spa—ensuring every inch of our property meets our high standards.
Record essential information for QA Inspection Reports, identifying and documenting key areas for improvement.
Distribute fresh items in guest rooms to enhance the guest experience.
Communicate with the Maintenance Department to ensure necessary repairs and maintenance are promptly addressed—follow-up is key!
Walk through rooms and evaluate soft/hard goods, ensuring everything is in pristine condition.
Collaborate with vendors to ensure high-quality cleaning and maintenance projects are executed seamlessly.
Assist with various property-wide projects—everything from chair reupholstery to professional deep cleaning and furniture replacement.
Work closely with the Rooms Coordinator to manage out-of-order (OOO) room projects and ensure efficient turnover.
Always represent the hotel by wearing the proper uniform and maintaining your own personal cleanliness.
Step in for other duties as assigned to support the success of the team and property.