Quality Assurance Inspector/Supplier Liaison

Knight's Armament Company•Titusville, FL

6h•Onsite

About The Position

To provide our suppliers and customers (to include internal customers) with technical support on quality issues. Working with cross-functional teams, including production and support (Sales, Purchasing, Planning, Production Engineering, etc.), for resolution of problems in a timely manner is imperative. Support quality system(s) development, changes, and maintenance, be proactive, promoting and assuring a high quality product, service, or support with minimized or reduced cost; work for cost reductions and savings; investigate and document root cause and corrective measures for internal entities and suppliers (where required); and to promote the team environment for the overall good of the Company's vision, ideals and success.

Requirements

Experience with manufacturing processes and part conformance.
Experience with customer interactions to resolve customer problems.
Experience with: handling internal quality issues, process evaluation and their resolution and implementation.
Experience with root cause failure analysis and investigation.
Experience with collecting, processing, analysis, compiling data in a report format.
Background in and use of ISO standards and their compliance.
Ability to read print drawings and read and apply GD&T tolerances.
Ability to work with and lead individuals and teams.
Good writing and communication skills.
Computer skills and ability to use Microsoft office and other programs as needed.
Ability to use standard measuring tools and devices.
Ability to work with little or no supervision and meet deadlines and timing.

Nice To Haves

Magnetic Particle Inspection (MPI) Level II Preferred

Responsibilities

Acts as a contact on manufacturing process quality issues for any outside customer requiring assistance.
Assures defect data entry is in place for those manufacturing operations required to collect quality data.
Review/monitor trends of non-conforming material (NCM) to assist with the minimization/elimination of such causes leading to said NCM.
Occasionally review manufacturing documentation (Work Orders, Purchase Orders) to ensure correctness and that it contains the necessary criteria and provisions for effective inspection of products.
When required, compiles and reports quality data to assigned customers using defined reporting agreements.
Initiates and tracks internal/external product deficiencies and works with engineering for a timely disposition of such product.
Participate in communication with customers to discuss quality issues, particularly those issues found by the customer or in the field, as needed.
Reviews and processes customer returns (Return Material Authorization, or RMA), including, but not limited to, inspection and disposition.
Serve as point of contact with suppliers to communicate nonconformance's and returns of production items, to include initiating the return to supplier process.
Performs additional duties as required by management.