Quality Assurance Field Technician

Organic Valley•Chaseburg, WI

47d•$26 - $32•Onsite

About The Position

The Quality Assurance Technician I – Chaseburg executes, performs, records, logs, monitors, and follows quality and food safety processes within plant and laboratory operations. This role supports the implementation of food safety and quality systems through routine testing, process checks, documentation, and monitoring activities. The position contributes to regulatory, certification, and corporate compliance by ensuring accurate execution of procedures and maintaining reliable records. The role works closely with Operations, Quality Assurance, and Laboratory teams to support product integrity, compliance, and consistent execution of quality requirements within the Chaseburg facility.

Requirements

Basic knowledge of food safety systems (HACCP/HARPC, CCPs, GMPs)
Understanding of quality assurance processes and laboratory testing
Strong analytical and problem-solving skills
Ability to work in a manufacturing and laboratory environment
Strong attention to detail and organizational skills
Ability to execute tasks consistently and follow established processes
Knowledge of Microsoft Office Programs
Excellent verbal and written communication skills
0-3 years of experience in quality assurance, food safety, or laboratory operations

Nice To Haves

Dairy experience preferred
Experience in laboratory or food safety environments a plus

Responsibilities

Execute and follow food safety procedures including HACCP/HARPC, PRPs, Food Defense, and traceability requirements
Perform routine monitoring of food safety checks and record results accurately
Maintain compliance with established SOPs and work instructions
Assist and support food safety program activities as directed
Assist with audit preparation activities, including gathering documentation
Participate in audit walkthroughs as directed
Ensure records and work areas are audit-ready
Follow instructions to support compliance with regulatory and certification requirements
Perform production process verification checks including labeling, coding, and packaging
Complete production paperwork verification activities to ensure accuracy and GMP/Traceability compliance
Monitor process control points and record required data
Assist in identifying and communicating deviations to QA leadership
Support corrective action activities as directed
Support hold and release processes through documentation and system updates
Monitor inventory status and assist with recordkeeping for product movement
Follow procedures to support recall readiness activities
Perform microbiological and analytical testing of product, ingredient, and environmental samples
Record and log testing results accurately in laboratory systems or logbooks
Follow laboratory procedures for sample handling, preparation, and testing
Maintain cleanliness and organization of laboratory work areas
Assist in equipment operation, calibration checks, and routine maintenance tasks
Perform environmental monitoring sample collection and logging
Assist with sanitation verification activities, including ATP and hygiene checks
Monitor sanitation records and report any inconsistencies
Support plant hygiene and GMP compliance activities
Record, log, and maintain quality documentation in accordance with SOPs
Log deviations, quality events, and test results into appropriate systems
Maintain accurate and complete records for audit and compliance purposes
Ensure documentation is organized and retrievable
Execute quality system processes including documentation, data entry, and record maintenance
Follow procedures for SAP, LIMS, or other system entries as assigned
Ensure accuracy and completeness of data entry
Maintain adherence to document control and system procedures
Assist in collecting information related to customer complaints or quality events
Record and document quality-related findings
Support QA team in preparing documentation for review and response
Assist and support Operations, QA, and Laboratory teams
Participate in routine production and quality meetings as needed
Communicate issues or observations to QA leadership
Contribute to team tasks and daily operations
Participate in and implement continuous improvement activities as assigned
Follow updated procedures and training instructions
Provide feedback on procedures and workflows when requested
Other duties as assigned by supervisor.

Benefits

Comprehensive Health Insurance - Choice of plans for you and your family, including some that can be paired with an HSA (which CROPP contributes to on your behalf)
Supplemental insurances: we offer accidental insurance, critical illness insurance, and hospital indemnity insurance.
Time Off – 136 hours in the 1st year of employment prorated by start date. Plus 9 paid holidays, plus one floating holiday to use at will.
6 Weeks Paid Parental Leave – For all gendered partners in childbirth or adoption.
Vision & Dental Insurance – Free annual eye exam, discounts on glasses/contacts, flexible dental network, adult ortho.
401k – We match 100% up to the first 3% of an employee’s contribution, and then 50% for 3.1%-5.0% of employee contributions.
Free services at five local Neighborhood Family Clinics.
Tuition Reimbursement – Up to $1,500 per year to support continuing higher education.
Life Insurance - $50,000 policy funded by CROPP for each employee. Supplemental voluntary coverage available for employees, spouses, and children.
Short-Term & Long-Term Disability/AD&D Insurance - $50,000 of life insurance coverage of $50,000 of AD&D coverage funded by CROPP for each employee.
Employee Assistance Program - Free and Confidential for employees, spouses, and dependents.
Free biometric screenings (cholesterol, glucose, blood pressure) and health coaching.
Financial advisors and seminars
Annual $360 Lifestyle Spending Account