Bilingual Quality Assurance Field Supervisor (English/Spanish)
Abcor Home Health•Chicago, IL
•$21 - $22•Hybrid
About The Position
Abcor Home Health, Inc. is growing and hiring a part-time Quality Assurance Supervisor to join their team in the Chicago, IL (North Side) office. This role involves conducting home visits to assess care quality, caregiver performance, and ensure compliance with standards.
Requirements
- High school diploma or GED
- Ability to travel throughout the Chicago, IL (North Side) Area
- Strong communication, interpersonal, and organizational skills
- Intermediate skills in Microsoft Excel, Outlook, and Teams
- Good time management skills and the ability to manage multiple visits efficiently
- Bilingual Spanish is required
Nice To Haves
- Experience in homecare services
Responsibilities
- Complete 12-13 weekly home visits to assess care quality, caregiver performance, and alignment with client care plans and company standards.
- Ensure compliance with IDoA standards, HCAoC policy, and documentation requirements.
- Observe, coach, and support caregivers, providing feedback and training as needed.
- Identify home safety risks and educate clients on safety precautions.
- Partner with branch management on client safety, compliance, and overall satisfaction.
- Maintain accurate visit documentation and weekly reports.
- Serve as a primary point of contact for clients and caregivers.
- Report to the Branch Manager and use a company vehicle; daily in-office check-in required.
Benefits
- Use of Company issued vehicle
- 401(k) with company match available after 90 days of employment
- Paid Company Holidays
- 6 paid company holidays per calendar year
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
High school or GED
