Quality Assurance Engineer

Steele Solutions•Milwaukee, WI

About The Position

Steele Solutions is seeking a Quality Assurance Engineer to drive quality initiatives, improve processes, and support customer satisfaction across its manufacturing operations. Reporting to the Quality Systems, Compliance & Continuous Improvement Manager, this role coordinates and monitors production and process quality to ensure products meet customer, regulatory, and company requirements. The engineer works closely with Engineering, Production, Supply Chain, IT, and other departments on corrective actions, supplier quality improvements, and continuous improvement initiatives. The role covers quality systems and compliance, production and process improvement, product and process validation, and supplier quality. It includes investigating customer complaints, maintaining quality documentation and plans, leading improvement activities, developing sampling and inspection approaches, coordinating qualification and validation work, and monitoring supplier performance.

Requirements

Bachelor's degree in Engineering.
At least 2 years of Quality Assurance experience in a steel fabrication or manufacturing environment.
Experience conducting root cause analysis and implementing corrective actions.
Strong understanding of quality systems, process improvement, and manufacturing operations.
Proficiency with Microsoft Office applications.
Experience working within a Quality Management System (QMS).
Strong analytical and problem-solving skills.
Excellent verbal and written communication abilities.
Exceptional attention to detail.
Ability to manage multiple projects and priorities.
Strong organizational and time-management skills.
Ability to work effectively within cross-functional teams.
Ability to work in both office and manufacturing environments.
Ability to use hearing and eye protection in production areas.
Ability to occasionally stand, walk, bend, climb, and lift up to 25 pounds.

Nice To Haves

ASQ Certified Quality Technician (CQT) or Certified Quality Engineer (CQE).
Experience developing and maintaining Quality Plans.
Knowledge of AISC quality standards and requirements.
Familiarity with AWS Welding Codes and welding quality requirements.
Experience with QMS platforms such as Qualia, QT-9, Pilgrim, or QCBD.

Responsibilities

Lead customer complaint investigations and resolution through root cause analysis and corrective/preventive action processes (CPAR).
Use Quality Management System (QMS) software to document, track, and manage quality issues.
Develop, implement, and maintain quality plans, control plans, procedures, and work instructions.
Ensure compliance with applicable customer and industry quality requirements.
Lead production and process improvement initiatives using data-driven analysis and corrective actions.
Facilitate Failure Mode and Effects Analysis (FMEA) activities and follow-up action plans.
Lead Design for Manufacturing and Assembly (DFMA) events with cross-functional teams.
Collaborate with Engineering, Production, IT, and Manufacturing teams to improve operational processes and systems.
Design and implement quality assurance sampling plans, procedures, and statistical methods.
Develop or specify inspection and testing equipment, tools, and measurement methods.
Coordinate qualification activities and prepare qualification and validation reports.
Analyze production data and identify opportunities to improve quality, efficiency, and consistency.
Develop and maintain supplier quality programs and performance metrics.
Partner with Supply Chain to investigate and resolve supplier quality issues.
Monitor supplier performance and drive corrective actions when necessary.
Conduct plant floor audits, inspections, and investigations as needed.