Quality Assurance Engineer

RM Education Limited•Abingdon, IL

41d•Hybrid

About The Position

As a QA Engineer, you will play a critical role in ensuring the quality, reliability and accessibility of our platform by focusing on automation and collaboration. Reporting to the Engineering Manager of your team, you will work closely with developers, architects, principals, product owners, and other QA Engineers to deliver high-quality software that meets user needs and aligns with organizational goals. This role is about embedding quality into every phase of development. From analyzing requirements and creating test plans to implementing manual and automated tests and validating releases, you will be integral to delivering exceptional software. Working as part of a cross-functional team, you’ll ensure testing plans are robust, efficient, and scalable. We take a data-driven approach to QA, using metrics and insights to continuously refine our processes, improve coverage, and guide decision-making. The scope of testing goes beyond functional validation, encompassing Accessibility, Performance, Scalability, and Integration testing to ensure our products deliver a seamless experience for all users under real-world conditions. You will collaborate with the Principal QA Engineer to align with broader QA strategies and contribute to improving testing practices, tools, and frameworks. Your work will help ensure smooth, reliable, and secure user experiences, while supporting the team’s agile delivery goals.

Requirements

Professional experience in software quality assurance/testing within an agile software development environment.
Experience of both manual and automated testing.
Hands-on experience with automation frameworks (Playwright or Cypress). We use Playwright with focus on code-based testing in TypeScript.
Proficiency in testing frontend, backend, and APIs.
Familiarity with CI/CD pipelines and integrating tests into continuous delivery workflows.
Strong problem-solving skills and attention to detail in identifying and documenting issues.
Understanding of Agile methodologies.
Familiarity with industry compliance standards (e.g., GDPR) and their impact on testing.
Excellent collaboration and communication skills, with the ability to work effectively in cross-functional teams.
A continuous learning mindset, staying updated on emerging tools, technologies, and practices.
Ability to assess risk and determine appropriate levels of testing rather than relying solely on predefined test scripts.

Nice To Haves

Previous specialist experience with accessibility and performance with WCAG desirable.

Responsibilities

Collaborate with developers and product owners to understand requirements, identify edge cases, and define the definition of done.
Design, implement, and maintain automated test suites for frontend, backend, and API testing.
Integrate automated tests into CI/CD pipelines to enable continuous delivery.
Perform functional, integration, and regression testing and exploratory testing as appropriate.
Monitor and analyse test results, troubleshooting and resolving issues to ensure delivery timelines are met.
Document and report defects, ensuring timely resolution through collaboration with developers.
Align with the Principal QA Engineer on testing frameworks, strategies, and best practices.
Ensure testing aligns with organizational compliance standards (e.g., GDPR, WCAG).
Contribute to continuous improvement efforts, refining processes and tools to enhance efficiency.
Contribute to acceptance criteria, requirements and solution design to ensure testability and quality are considered from the outset.
Support customer and business acceptance testing.
Maintain appropriate test environments, data and tooling.
Share QA knowledge and establish consistent quality practices across engineering teams.