Quality Assurance Engineer (Hybrid-Boston)
About The Position
At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. We're excited to consider every qualified candidate authorized to work in the United States, although we are unable to sponsor visas for this role at this time. As a QA Engineer, you will be responsible for designing, developing, and executing end-to-end tests for AI-based workflows. You will ensure accuracy, usability, and compliance across patient-facing and clinical applications (such as AI agents, clinical applications, and client configurations). In this role, you will play a hands-on part in verifying that product releases meet business expectations, support clinical safety, and maintain user trust.
Requirements
- 2+ years of experience in Quality Assurance (QA), specializing in manual and functional testing across web and mobile applications
- Strong knowledge of software testing methodologies, test design techniques, defect lifecycle management, and quality best practices.
- Strong communication, documentation, and troubleshooting skills.
Nice To Haves
- Bachelor’s degree in Information Systems, Healthcare Informatics, or a related field.
- Hands-on experience using automation tools like Playwright, Selenium or Cypress
- Hands-on experience testing AI systems, rule engines, or complex data pipelines.
- Experience validating healthcare AI or clinical decision support tools.
- Experience using tools like Azure DevOps, AWS or GCP, Jira and TestRail.
- Solid understanding of healthcare data standards (FHIR, HL7, claims, or EMRs).
Responsibilities
- Design and execute comprehensive end-to-end functional test cases and test plans specifically tailored for AI-driven workflows.
- Perform rigorous manual testing and contribute to automated testing across multiple clinical and patient journeys.
- Translate product user stories and acceptance criteria into well-defined, high-quality test cases that ensure thorough coverage.
- Validate conversation quality, data integrity, and complex edge cases within natural language AI agent interactions.
- Leverage hands-on testing experience to systematically conduct end-to-end, regression, functional, and security testing across AI-driven features, interfaces, and backend systems.
- Collaborate with client-side Product, Engineering, Data Science, and clinical teams to clarify technical requirements and resolve blockers.
- Maintain precise traceability of linking requirements to test cases, defects, and final release signoffs.
- Collaborate with onsite and offshore QA teams to ensure alignment in testing efforts.
- Identify, track, and document software defects, contributing to team QA dashboards and core quality KPIs (such as defect density and overall release health).
Benefits
- Medical, Vision and Dental Plans
- Tax-Advantage Savings Accounts (FSA & HSA)
- Life Insurance and Disability Insurance
- Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)
- Employee Assistance Program
- 401k with company match
- Employee Resource Groups
- Employee Discount Program
- Learning and Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
