Quality Assurance Engineer

W.C. Bradley Co.•Menomonee Falls, WI

About The Position

Lamplight Farms, home of the TIKI® Brand, is seeking a motivated, hands-on Quality Engineer to play an integral role in driving a culture of continuous improvement and learning. This position will be a critical team member on our New Product Development (NPD) team, playing a key role supporting Production, Warehousing, and Distribution, and have the opportunity to make a global impact through interaction with our international team and supply chain.

Requirements

Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related discipline preferred.
Minimum (2) years of experience in quality engineering, quality improvement, or a related manufacturing environment.
Familiarity with APQP, PPAP, FMEA, DOE, Process Mapping, and Root Cause Analysis (RCA) (e.g., 8D).
Proficient in Microsoft Office, statistical analysis tools, and project management systems.
Experience with ERP systems, preferably SAP.
Skilled in the use of precision measuring instruments and interpretation of technical drawings.
Strong technical and non-technical writing abilities.
Effective verbal and written communication with cross-functional and international teams at all organizational levels.
Ability to effectively articulate information or ideas in group or one-on-one settings.
Adaptable, analytical, and detail-oriented, with strong time management, organization, and prioritization skills.
Demonstrated ability to quickly adapt and learn new skills and concepts to support business needs.
Results oriented with a sense of urgency and forward thinking.
Ability to work independently and in a team environment.
Ability to work with moderate to little supervision.
Ability to maintain regular and predictable attendance.
Ability to travel domestically and internationally.

Nice To Haves

ASQ Certified Quality Engineer (CQE), Six Sigma Green Belt (CSSGB)

Responsibilities

Quality representative on the New Product Development (NPD) Team to own and manage new product qualifications through the Production Part Approval Process (PPAP).
Conduct and monitor product and component testing, document procedures, test results, and relevant quality data.
Lead key risk mitigation activities such as FMEA and Product Integrity Committee reviews.
Capture and analyze product complaints, customer field data, and reported defects to identify emerging risks, determine root causes, and deploy corrective and preventive actions.
Lead and support domestic and global quality initiatives, ensuring alignment with internal standards and customer expectations.
Collaborate with suppliers and global team to identify and resolve non-conformance issues and monitor preventive and corrective actions through Non-Conformance Reports (NCRs), Deviations, and Corrective Action Preventive Action (CAPA) processes.
Maintain product documentation, including test methods, inspection plans, and work instructions.
Track and report on key quality metrics to identify trends and opportunities for process or product improvements that impact overall Cost of Quality.
Continuously collect and report quality measures to monitor and improve production processes, products, and service performance; maintain records and statistical models.
Provide quality support to production and warehouse operations, including process troubleshooting and improvement implementation.
Drive global quality initiatives by coordinating quality projects across domestic and international teams, facilitating effective communication with global teams, suppliers, and technical partners.
Gatekeeper of document control process and records for procedures, test methods, inspection plans, forms, work instructions, and others.
Other duties as deemed necessary to support the business.