Quality Assurance Engineer
About The Position
TOK America, Inc., a wholly owned subsidiary of Tokyo Ohka Kogyo Co., Ltd., supplies semiconductor photoresists and high-purity chemical agents to customers in the United States and Europe. The Quality Assurance Engineer works in the Quality Assurance section to help ensure production of high-quality products that exceed customer expectations, using engineering methods, TOK procedures, and established systems. The role interfaces with customers and supports quality planning and execution alongside manufacturing processes. The position prepares and maintains internal and customer-facing quality documentation aligned with ISO 9001/14001; verifies that products and processes meet procedures and specifications; leads quality investigations and corrective actions; and manages qualifications for materials, products, metrology, and manufacturing equipment. It also drives continuous improvement, supports audits and training, and communicates with internal stakeholders and customers about quality matters. The role reports to an Assistant Manager or above and has no supervisory responsibilities. The work schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The work may involve exposure to hazardous conditions and chemicals, including corrosives and organic solvents. Employees must follow safety protocols and wear required personal protective equipment. The role may require remaining stationary for extended periods, potentially 60 minutes or more, while handling documents, supplies, computer equipment, and other tools and materials. Employment is contingent on a satisfactory background check and pre-employment drug screening, including THC, in accordance with federal guidelines.
Requirements
- Bachelor of Science degree with an understanding of chemistry and/or an engineering discipline.
- At least 2 years of QC or QA Engineering experience, or equivalent.
- Strong written and verbal communication skills, including the ability to communicate effectively with highly technical customers and diverse audiences.
- Ability to manage projects from start to finish to meet internal and customer expectations.
- Ability to analyze information, evaluate results, select appropriate solutions, and solve problems.
- Comfort working with chemicals, including corrosives and organic solvents.
- Ability to follow safety regulations and protocols and wear required personal protective equipment.
- Reliable transportation to and from work.
- Successful completion of required on-site classroom instruction or on-the-job training; verifiable prior experience or certification may be considered when evaluating training requirements.
- Satisfactory background check and pre-employment drug screening, including THC, in accordance with federal guidelines.
Nice To Haves
- QC laboratory testing experience.
- Knowledge of statistical techniques such as Statistical Process Control for manufacturing process improvement and experience with the JMP application for data analysis.
- Ability to speak Japanese.
Responsibilities
- Follow corporate, state, and federal regulations and departmental and corporate procedures when handling hazardous materials or working in hazardous situations, including using required personal protective equipment.
- Prepare and maintain internal and customer-facing quality documentation aligned with ISO 9001/14001, including reports, qualifications, audits, and process change summaries.
- Verify that products and processes meet documented procedures and specifications through process audits, SPC reviews, QC checks, and material and intermediate qualifications.
- Lead investigations and structured problem-solving for quality issues, implement and verify corrective actions, and prevent recurrence through follow-up and system improvements.
- Manage qualification activities for raw materials, intermediates, new products, metrology, and high-volume manufacturing equipment, including preparing technical reports.
- Drive continuous improvement by maintaining FMEA, establishing QC metrics for new products, leading task forces, and carrying out cost, quality, and safety improvement projects using SPC and JMP.
- Support internal and external stakeholders through ISO-aligned audits, training for manufacturing and QA teams, and customer communications about quality, investigations, and product qualifications.
- Use computers, office equipment, and other technological devices to review, analyze, create, transmit, and present documents and business information.
- Analyze, process, manipulate, and record technical and other data; interpret and present complex information in understandable terms to employees, customers, and others.
- Demonstrate employee engagement, coachability, and accountability for personal performance and its impact on others.
- Attend periodic refresher courses related to hazardous waste management and handling, safety, quality management, and environmental management.
- Complete other necessary duties and tasks as requested.
- Complete required on-site classroom instruction or on-the-job training.
- Maintain a reliable means of transportation to and from work.
Benefits
- Medical, dental, and vision insurance; TOK pays 100% of employee premiums.
- 401(k) with company match.
- Paid life insurance.
- 15 paid holidays.
- Generous paid time off.
- On-the-job training and skill development.
- Employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
