Quality Engineer I

Graham Manufacturing•Batavia, NY

4h•Onsite

About The Position

The Quality Assurance Engineer is responsible for ensuring product quality and process efficiency throughout the manufacturing lifecycle. This role involves developing and implementing quality systems, driving continuous improvement initiatives, and collaborating with cross-functional teams to meet customer and regulatory requirements. This role actively monitors production quality, conducts root cause analysis for non-conformances, and implements corrective actions. The Quality Engineer will also play a key role in continuous improvement projects, supplier quality management, and ensuring adherence to industry specifications and customer expectations. This position requires a strong ability to interpret complex specifications, identify and resolve quality issues, and foster a collaborative environment to drive quality requirements and continuous improvement. The Quality Engineer will be instrumental in maintaining compliance with quality standards and delivering superior products.

Requirements

Bachelor’s Degree in Engineering or Engineering Technology, or related field.
5 years of on the job experience in lieu of formal education.
3+ years of ASME and or equivalent Quality experience.
Must be willing to work overtime as required.
Must have proficiency in MS office applications including spreadsheet, enterprise resource planning, database, and specialized application software.
Strong written and verbal communication skills required.
Strong organization and time management skills.
High attention to detail.
Ability to work independently, with minimal direction as a highly motivated self-starter and within a team oriented culture.
Obtains support and cooperation from others and reciprocates; demonstrates positive behaviors, displaying tact, respect, and understanding when dealing with others; proactively engages and confronts issues to achieve continual improvement.
Able to manage multiple priorities and deadlines.
Must be able to work in the U.S without sponsorship.

Nice To Haves

Experience reading technical drawings desired with a drive to be detail oriented and willingness to learn specification requirements.

Responsibilities

Ensure Production Quality and Efficiency.
Manage Resources, Output, and Reporting:
Drive Continuous Improvement
Contribute to Equipment & Process Maintenance:
Professional Development
Create and distribute Job Instruction Note Drawing (JIND).
Create, maintain, and distribute Quality Inspection & Test Plan (ITP).
Record, monitor, and respond to customer complaints related to quality.
Support internal and external audits to ensure compliance with QMS and regulatory standards.
Collaborate with Engineering to ensure quality requirements and processes.
Lead and document root cause analysis (RCA) for major customer quality issues.
Create, maintain, and distribute Quality Databooks (product history manual).
Resolve customer complaints and requests in relation to customer quality requirements.
Conduct first article inspections (FAI), and final inspections.
Serve as primary contact for customer quality inquiries, audits, and meetings.
Facilitate and escort customer and regulatory inspectors during visits.