Quality Assurance Engineer

MJC INC•Cartersville, GA
•$85,000 - $95,000•Onsite

About The Position

The Quality Assurance Engineer is responsible for ensuring product quality and driving continual process improvement in a manufacturing environment. The role develops and maintains quality processes and documentation, analyzes manufacturing processes, monitors quality performance, investigates defects and non-conformances, responds to customer complaints, and supports compliance with customer, industry, and regulatory requirements. The position also oversees inspection processes, document control, audits, and continuous improvement initiatives, and prepares reports for all levels of the organization.

Requirements

  • Bachelor of Science degree in a STEM-related field.
  • 3–5 years of quality assurance experience in a manufacturing environment.
  • Strong analytical and problem-solving abilities.
  • Experience using Lean Manufacturing tools.
  • Experience in a low-volume, high-mix manufacturing environment.
  • Proficient knowledge of quality engineering principles and methodologies, including SPC, root cause analysis, internal audits, CAPA, control plans, FMEA, inspections, 5S, continual improvement, KPIs, document control, calibration, Gage R&R, and NCRs.
  • PC skills including Microsoft Office, Excel, Word, MS Project, and PowerPoint.

Nice To Haves

  • Experience with ISO 9001, IATF 16949, and/or AS9100 quality management systems.
  • Certified Quality Engineer (CQE) or Six Sigma certification.
  • A valid Quality certification through ASQ.
  • Experience using MRP systems such as SAP.

Responsibilities

  • Develop, implement, and maintain quality control processes, systems, and documentation to ensure product quality and conformance to customer requirements.
  • Analyze and improve manufacturing processes, equipment layouts, and workflows.
  • Use Statistical Process Control (SPC) to monitor, analyze, and control manufacturing processes, reduce variability, and optimize performance.
  • Conduct root cause analysis of product defects and non-conformances, and implement corrective and preventive actions (CAPA).
  • Respond to customer complaints and work with customers on containment and disposition.
  • Perform internal audits and participate in external audits to support compliance with industry standards, customer requirements, and regulatory requirements.
  • Create and oversee inspection processes using metrology equipment and techniques to verify product conformance.
  • Drive continuous improvement initiatives using methods such as 5S, Lean Manufacturing, and Six Sigma.
  • Manage document control and maintain the accuracy and accessibility of quality system documentation, including procedures, work instructions, and forms.
  • Monitor and analyze Key Performance Indicators (KPIs), evaluating quality system and process effectiveness and implementing improvements as needed.
  • Analyze quality data and drive initiatives to reduce internal and external escapes, scrap, and rework using root cause analysis and continuous improvement tools.
  • Prepare and present reports to all levels of the organization.
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