Quality Assurance Engineer

Plenful • San Francisco, CA

12h • Hybrid

About The Position

About Plenful Plenful is on a mission to transform healthcare operations from the inside out. Fresh off our $50M Series B and backed by Notable Capital, Bessemer Venture Partners, TQ Ventures, Susa/Kivu Ventures, and other leading investors, we’re building the category-defining AI workflow automation platform that healthcare teams rely on to operate smarter, faster, and more efficiently. Our technology empowers healthcare operators across hospital and health systems, pharmacies and payors to eliminate manual work, reduce administrative burden, and improve compliance, all while unlocking critical revenue to fund programs for their in-need patient populations. Built by healthcare operators for healthcare operators, Plenful is driven by a deep understanding of the challenges facing today’s care teams. We’re passionate about equipping healthcare workers with world-class tools that deliver real, measurable impact, and we’re proud to serve 90+ leading health systems across the country. If you’re excited to help shape the future of healthcare, we’d love to meet you. Apply now to join our growing team. About the Role We're looking for a midlevel or Senior QA Engineer who's passionate about quality engineering, automation, and building scalable testing practices from the ground up. You'll help define the future of quality at Plenful, partnering closely with Engineering, Product, and Design to deliver reliable software at startup speed. In your first six months, you'll establish and improve automated testing coverage across our core platform, integrate automated testing throughout our deployment pipeline to reduce regression risk, and build the quality metrics that give engineering teams the confidence to ship faster without sacrificing reliability.

Requirements

• 7+ years of experience in Quality Assurance or Quality Engineering
• Built automated testing frameworks for modern SaaS applications
• Tested REST APIs and microservice-based architectures
• Experience with YAML-based testing
• Proficient with one or more automation frameworks — Playwright, Cypress, Selenium, or similar
• Write automated tests in TypeScript, JavaScript, Python, Java, or C#
• Strong understanding of CI/CD pipelines and integrating automated testing into deployment workflows
• Experience with Git, GitHub, GitHub Actions, and modern software development practices
• Familiar with SQL and validating data across relational databases
• Strong debugging and root-cause analysis skills
• Communicate well and collaborate easily across Engineering, Product, and Design

Nice To Haves

• Tested AI or machine learning-enabled applications
• Worked with healthcare software or in regulated environments
• Familiar with Kubernetes, Docker, and cloud-native architectures
• Experience with performance, load, or security testing
• Tested workflow automation platforms or enterprise SaaS products
• Exposure to observability platforms such as Datadog, Grafana, or similar
• Worked in fast-paced startup environments

Responsibilities

• Own quality strategy across multiple products and engineering teams
• Design, build, and maintain robust automated test suites for web applications, APIs, backend services, and integrations
• Develop testing frameworks that are scalable, maintainable, and integrated into CI/CD pipelines
• Partner with software engineers during feature development to identify quality risks early
• Define test plans, acceptance criteria, and release readiness for new product initiatives
• Perform exploratory, functional, regression, integration, and end-to-end testing where appropriate
• Drive automation-first testing practices while minimizing manual regression testing
• Work closely with Product Managers and Designers to ensure requirements are testable and complete
• Monitor production quality metrics and partner with engineering to investigate customer-reported issues
• Champion engineering excellence through code reviews of test automation, quality metrics, and continuous process improvements
• Mentor engineers on testing best practices and help build a culture where quality is everyone's responsibility

Benefits

• Full medical, dental, and vision insurance for you and participation for your family
• 401(k) with Company Match — Plenful matches 50% of your first 3% contributed
• Equity — Every full-time employee shares in our success
• Unlimited PTO — Take the time you need, when you need it
• $100/week to cover your midday meals
• $100/month to support your health and well-being
• $100/month for SF and NYC-based employees
• Paid leave to support growing families

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed