Quality Assurance Engineer

Hendrickson•Hebron, OH

12h

About The Position

Hendrickson in Hebron, Ohio is seeking a hands-on Quality Engineer II to address complex quality challenges across engineering, manufacturing, and customer partnerships. The role leads structured problem-solving, strengthens supplier and plant quality, supports product launches, and advances the IATF 16949 quality system. It uses data to identify root causes and collaborates across teams to improve production quality from launch through continual improvement. The position addresses customer concerns, supports APQP launch initiatives, and drives continual improvement on the manufacturing floor so processes deliver products that meet customer expectations. It also develops and implements systems for IATF 16949 compliance, supports supplier development, leads internal quality-system audits, and mentors quality staff. Duties may change without notice at management’s discretion. Hendrickson is an at-will employer and an equal opportunity employer.

Requirements

Bachelor’s degree in an engineering discipline required; Mechanical or Industrial Engineering specified.
Five years of experience implementing quality systems in a manufacturing and design environment.
Experience using APQP tools, including FMEA, Control Plans, QFD, and DOE.
Experience with the 8D problem-solving process.
Experience using and applying statistical tools.
Knowledge of ISO 9001 / IATF 16949 methodology.
Understanding of industry standards for destructive and non-destructive testing.
Understanding of GD&T.
Ability to meet the stated physical demands, including constant movement, frequent movement around office and plant areas, occasional hand/wrist/finger movements, and frequently positioning oneself to check quality on floors and shelves.
Behavioral traits include innovation, cooperation, empathy, attention to detail, development and continual learning, researching information, self-management, stress tolerance, and teamwork.

Nice To Haves

Experience in the Tier One automotive sector.
Supplier development experience.
Six Sigma Green Belt.

Responsibilities

Drive customer concerns to closure through effective problem-solving.
Drive supplier quality improvement and help suppliers identify root causes and corrective actions.
Track corrective actions for timely closure.
Lead structured problem-solving for internal and external problems.
Develop and implement systems to support IATF 16949 compliance activities.
Track scrap, rework, and internal and external PPM, and lead teams in improvement efforts.
Lead internal auditing of the Quality System.
Support APQP launch initiatives by managing the PPAP process, developing control plans and PFMEAs, and participating in APQP meetings.
Mentor, coach, and teach Quality Engineers, Technicians, and Line Inspectors.
Identify and complete capital purchases based on business needs.
Develop and lead site training related to lean practices.
Perform other duties as assigned.
Maintain regular attendance.