Quality Assurance Engineer

University of British Columbia•Vancouver, BC

7d•CA$10,155 - CA$15,842

About The Position

The QA Engineer provides technical leadership for core enterprise integration initiatives encompassing large, multi-faceted information systems within the Enterprise Automation and Solution Delivery (EASD) at UBC IT. The QA Engineer provides QA leadership and technical expertise in the area of Enterprise Integrations for 300+ integrations and applications across the Program Delivery portfolio, and is a recognized subject matter expert for the EASD. They will lead the execution of technical strategies that deliver QA initiatives, ensuring compliance with best practices throughout the software development life cycle. While supporting efforts to establish and document a new QA test framework for EASD, they will also lead the development and implementation of test automation across all domains relating to Workday, Ecosystems, and/or Integrations. Upon completion of the domain’s new QA documented framework and test suite, the incumbent will provide the technical expertise to create an automated test solution while ensuring compliance with the newly established best practices. Success in this role will be measured by EASD’s: Ability to increase the number of automated test coverage areas, Ability to ensure all risk areas and gaps are managed through documented edge case scenarios and effective handling, Ability to establish a significant reduction in manual testing effort, Successful adoption of automated test practices within EASD and among partnering teams, Successful adoption of best practices documented in the new Quality Framework.

Requirements

Undergraduate degree in a relevant discipline.
Minimum of eight years of related experience including at least two years of managerial experience, or the equivalent combination of education and experience.
Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Nice To Haves

Excellent communication skills to collaborate cross-functionally and understand both technical and functional process flows
Extensive experience in integration development, with a strong understanding of APIs, data flows, and system interoperability.
Extensive experience in developing and executing test strategies, especially around edge-case and failure scenario testing.
Familiarity with modern integration tools, such as RESTful APIs, middleware, and ETL processes.
Strong analytical skills, with a passion for uncovering system weaknesses and ensuring high-quality outcomes.
Undergraduate degree in a relevant discipline. Minimum of three years of related experience, or the equivalent combination of education and experience. Bachelor degree (or higher) in Business Administration, Commerce, Computer Science, Management Information Systems, Business Technology Management, or other relevant program is preferred.
Minimum of 6 years cumulative software test automation experience (i.e. automation ROI, tool selection, automation strategy, automation framework, script maintenance, execution, reporting, and defect management)
Minimum of 3 years of QA experience in multiple QA roles, including technical and functional tester
Deep technical hands-on experience on dealing with APIs and related tools (REST, SOAP, Postman), as well as QA automation tools (Selenium, SOAPUI, Cucumber)
Deep technical hands-on experience on thick client and web automation, or similar toolsets
Experience in automated data validation using Alteryx or other data analytics tools
Experience in working on multiple automation projects concurrently, each with unique needs while conforming to automation best practice
Experience in integration with MuleSoft or other integration platforms
Knowledge of test management tools, defects management tools, and testing progress reporting
Experience with large program implementation supporting multiple test automation functions (data staging, data validation, smoke testing, functional testing, integration testing, regression testing, report testing, etc.)
Ability to work with multiple teams and balance competing priorities while accomplishing the tasks at hand
Ability to handle multiple work areas effectively with situations involving rapid change, shifting priorities, and / or simultaneous demands
Strong facilitation and presentation skills with solid analytical and problem-solving skills displayed in the development and execution of test plans and the analysis of system problems
High level sense of ownership with an entrepreneurial and self-directed mindset in a fast-paced, dynamic and vague environment
Strong interpersonal skills and ability to integrate well into internal and external teams, and also be able to communicate with technical teams
Demonstrated ongoing career development through active and self-motivated professional development.
Demonstrated track record and commitment to delivering results and proactively supporting applications and services.
Is well-versed with BDD, Cucumber, Selenium WebDriver and Webapp automation, or similar toolsets
Has experience creating thick-client automation frameworks or similar frameworks
Certifications in one or more of the following are an asset: related test management or testing certifications (ISTQB, ASQ, PMI-RMP, Six Sigma)
Experience with Student and Enrolment functional or system implementation, and Workday are an asset

Responsibilities

Develops the strategy for the development, enhancements, and upgrades of automated test suites to ensure long-term reliability and coverage
Develops the strategy for selection of test automation tools, aligning it with test patterns/APIs/Applications being used throughout the portfolio.
Designs a robust test automation framework to support reusability, maintainability, and automation best practices for both front-end and back-end
Develops the plans and strategy for analyzing integration touchpoints, uncovering vulnerabilities, and validating resilience under extreme and diverse conditions.
Develops the dashboard reporting strategy to present outcomes and risks using clear metrics, ensuring clear communication of potential integration weaknesses and necessary business decisions.
Partners with Architects, Test Managers, QA Leads, Project Managers, product vendors, and system integrators to establish best practices that ensure the quality of the solution outcome
Coaches and mentors team members on automation best practices, tools, scripts and the designed framework.
Consistently evaluates effectiveness of test framework using test coverage and KPIs
Establishes the methodology for automation test strategy to support multiple domains including Workday, Ecosystems, and/or Integration
Establishes the methodology for calculating ROI on all QA test initiatives
Establishes the structure for basic performance testing scripts using current technologies
Development of a test library to enable the team with reusable assets
Train analysts and development teams on test case design and automation best practices
Leads the technical design, development, and execution of robust quality assurance test plans with a focus on identifying edge cases and failure scenarios (non-happy path tests).
Leads the creation, maintenance, and execution of automation test scripts for multiple domains adhering to the defined automation methods, procedures, and quality objectives
Builds and maintains scripts and dependencies for automated test framework
Ensures all EASD integrations and applications are fail-safe, resilient, and ready for production
Leads the development and implementation of automated data validation during conversion and report generations, ensuring accuracy and updates processes as required.
Conducts regular automation testing status reviews with Architects, Test Managers, Delivery Managers, and team at required quality checkpoints.
Leads requirement discussions with technical and business/functional teams to thoroughly understand existing integration workflows and architecture.
Leads the CI/CD integration initiative to incorporate automated test suites into its design and build for continuous validation throughout the pipeline
Creates materials for automation testing trainings, or other testing related topics.
Leads initiatives to develop and implement automation of test data staging and data validation (between legacy and new systems) as well as automated API testing via Postman, SOAPUI, or similar toolsets.
Builds and maintains good working relationships and collaborates with team members who will take part in the testing activities.
Performs other related duties as required.