Quality Assurance Engineer

Trust Automation•San Luis Obispo, CA

20h•$90,940 - $100,000•Hybrid

About The Position

The Quality Engineer plays a pivotal role in ensuring the highest standards of quality within Trust processes. The position's primary responsibilities will include managing non-conformities in products, services, and processes, leading Material Review Board (MRB) activities, and conducting in-depth root cause analysis. The position is responsible for developing and implementing corrective and preventive actions (CAPA) to address quality issues, ensuring compliance with AS9100 and ISO9001 standards.

Requirements

Bachelor’s degree in Engineering, Quality Management, or a related field.
3+ years of experience in quality engineering, preferably within the semiconductor and/or aerospace industries.
Experience with MRB processes and managing non-conformances.
Experience with Lean Manufacturing or Six Sigma methodologies.
Experience in supplier quality management and conducting audits.
Strong knowledge of quality management systems and standards (e.g., ISO 9001, AS9100).
Proficiency in quality tools and methodologies, including root cause analysis, FMEA, SPC, and CAPA.
Strong data analysis skills, with the ability to use statistical tools for quality improvement.
Excellent problem-solving abilities and attention to detail.
Strong communication and interpersonal skills, with experience interfacing with customers.
Proficiency in quality management software and tools.
Ability to work collaboratively with cross-functional teams.
Detail-oriented with strong organizational skills.
Hearing and speaking to exchange information in person, on the telephone or virtually.
Dexterity of hands, fingers, and wrist to operate a computer keyboard, calculator or assemble/manufacture intricate items.
Seeing to read a variety of materials.
Sitting or standing for extended period of time
Physical agility to lift 20 pounds to shoulder height.
Physical agility to lift, carry, push, or pull objects.

Nice To Haves

Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or other relevant certifications are highly desirable.

Responsibilities

Ensure compliance with standards for all products, services, and processes.
Develop and maintain QMS documentation according to requirements.
Conduct internal audits to assess compliance with industry standards and company procedures.
Lead efforts to prepare for and support external audits.
Identify non-conformities in products, services, and processes.
Document non-conformances and ensure timely reporting.
Collaborate to investigate the root causes of non-conformities.
Develop, implement, and monitor corrective and preventive actions (CAPA).
Track non-conformance data to identify systemic issues.
Organize and lead MRB meetings to review non-conforming materials.
Collaborate to ensure proper handling and resolution of non-conforming materials.
Maintain MRB records and ensure all decisions are documented.
Monitor and follow up on MRB actions.
Lead root cause analysis (RCA) investigations for critical non-conformances and quality issues.
Utilize quality tools to identify root causes.
Document RCA findings and implement effective corrective actions.
Verify the effectiveness of corrective actions.
Analyze quality performance data to identify trends and areas for improvement.
Lead or participate in continuous improvement projects.
Promote a culture of continuous improvement.
Evaluate and qualify suppliers based on their ability to meet quality standards.
Conduct supplier audits and assessments to ensure compliance.
Address supplier-related non-conformities and collaborate on continuous improvement.
Create and maintain quality documentation, including control plans and non-conformance reports.
Prepare regular quality performance reports for management.
Ensure that all quality records are accurate and readily accessible.
Review product documentation, ensuring that all inspections and test meet customer and regulatory requirements, and issuing the Certification of Conformance (CoC).
Serve as the primary point of contact for customer quality concerns and inquiries.
Facilitate the investigation and resolution of customer complaints.
Conduct root cause analysis and implement corrective actions in response to customer-reported issues.
Develop and deliver training programs on quality standards and best practices.
Mentor junior quality professionals and promote awareness of quality principles.
Identify and assess risks related to product quality, supplier performance, and process capabilities.
Implement risk mitigation strategies and controls to minimize the impact of potential quality issues.
Monitor and review risk management activities, ensuring that risks are effectively managed.
Collaborate with engineering and production teams during the development and introduction of new products.
Ensure that quality requirements are integrated into product design and manufacturing processes.
Conduct first article inspections (FAI) and participate in design reviews.