Quality Assurance Director
About The Position
Leads the strategic implementation of all QA activities and processes for major or multiple software products or systems. Ensures that the performance and quality products are in line with best practice. Evaluates emerging trends for potential implementation. Champions quality and drives increased efficiency and effectiveness related to how we delivery testing. Partners with peers to ensure that the software development standards and practices related to quality are ingrained in any and all software design and development. Partner internally with testing teams and with partners to solve problems and improve processes. Escalates concerns and potential solutions to senior management as appropriate. Interpret testing results with both a business and technical lens to make a final implementation recommendation. Reports to senior management on the results of software testing prior to implementation.
Requirements
- University / college degree.
- Industry-relevant experience is typically 8+ years.
- At least 5 years of prior management experience is typically required.
- Proven leadership experience with a moderate to large scope of responsibility is required.
- In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
- Bachelors degree.
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
- Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
- Live the Values - Role models our values with transparency and courage.
- Enable Change - Takes action to drive change and innovation that will transform our business.
- Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
- Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.
Nice To Haves
- Higher level education such as a Masters degree, PhD, or certifications is desirable.
- Analytical Thinking
- Controls Testing
- Corporate Governance
- Quality Assurance (QA)
- Quality Support
- Software Testing
- Test Case Development
- Usability Testing
- Analytical Thinking
- Process Management
- Products and Services
- Software Development Life Cycle
- Software Quality Assurance And Testing
Responsibilities
- Leads the strategic implementation of all QA activities and processes for major or multiple software products or systems.
- Ensures that the performance and quality products are in line with best practice.
- Evaluates emerging trends for potential implementation.
- Champions quality and drives increased efficiency and effectiveness related to how we delivery testing.
- Partners with peers to ensure that the software development standards and practices related to quality are ingrained in any and all software design and development.
- Partner internally with testing teams and with partners to solve problems and improve processes.
- Escalates concerns and potential solutions to senior management as appropriate.
- Interpret testing results with both a business and technical lens to make a final implementation recommendation.
- Reports to senior management on the results of software testing prior to implementation.
Benefits
- medical/prescription drug coverage (with a Health Savings Account feature)
- dental and vision options
- employee and spouse/child life insurance
- short and long-term disability protection
- 401(k) with PNC match
- pension and stock purchase plans
- dependent care reimbursement account
- back-up child/elder care
- adoption, surrogacy, and doula reimbursement
- educational assistance, including select programs fully paid
- a robust wellness program with financial incentives
- maternity and/or parental leave
- up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- between 15 to 25 vacation days each year, depending on career level; and years of service.
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What This Job Offers
Job Type
Full-time
Career Level
Director
