Quality Assurance Coordinator
About The Position
Owen Health Care Inc. is seeking a highly organized and detail-oriented Quality Assurance & Compliance Coordinator to support our growing healthcare organization. This is a part-time remote position ideal for someone with strong healthcare compliance, documentation management, and organizational skills. The ideal candidate will assist with maintaining regulatory compliance, organizing and streamlining documentation systems, updating policies and procedures, conducting internal audits, and supporting quality improvement initiatives across multiple healthcare programs. This position is best suited for an individual with experience working in healthcare or human services programs who is comfortable working remotely and utilizing Microsoft Teams and electronic documentation systems daily.
Requirements
- Bachelor’s degree preferred in Healthcare Administration, Human Services, Social Work, Business Administration, or related field
- Minimum of 2 years of experience in healthcare, behavioral health, ABA, DDD, DCF, home care, or related programs
- Strong organizational and documentation management skills
- Knowledge of healthcare compliance standards and audit readiness
- Strong working knowledge of Microsoft Teams, SharePoint, Outlook, and Excel
- Ability to work independently in a remote environment
- Excellent communication and follow-up skills
- Ability to manage multiple tasks and meet deadlines
- Strong attention to detail
- Strong time management and follow-up
- Ability to maintain confidentiality
- Professional written and verbal communication
- Ability to streamline systems and improve workflows
Nice To Haves
- Experience reviewing policies and procedures is strongly preferred
- Experience working with one or more of the following programs/services is highly preferred: Home Care Services, DDD Programs, DCF Programs, Behavioral Health Programs, ABA Services, Medicaid-funded services
Responsibilities
- Assist with maintaining agency-wide compliance with state, Medicaid, DDD, DCF, and healthcare regulations
- Organize and maintain electronic and physical documentation systems
- Conduct routine internal audits of staff and client records to ensure compliance and readiness for external audits
- Review and update agency policies, procedures, forms, and operational manuals
- Monitor documentation timelines and follow up on missing or incomplete records
- Assist with quality assurance reviews and corrective action plans
- Support leadership with audit preparation and regulatory reviews
- Help streamline workflows and improve operational processes
- Track staff compliance requirements including trainings, credentials, and onboarding documentation
- Assist with SharePoint, Microsoft Teams, Outlook, and file management organization
- Participate in quality improvement and compliance meetings remotely through Microsoft Teams
- Generate compliance and operational reports as needed
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
