Quality Assurance Coordinator

TSS Solano/TSS Fairfield•Fairfield, CA

10h•Onsite

About The Position

Under the administrative supervision of the Clinical Director, this position is responsible for ensuring that the program remains in compliance with Regional Center guidelines. Assists the Clinical Director in the quality management functioning of the Program. This is an at-will administrative position within a program. Additionally, this position is responsible for the day-to-day completion of critical paperwork and assisting the Clinical Director.

Requirements

Graduation from an accredited college or university with a bachelor’s degree in Social Work or a related field.
Two (2) years of varied experience providing mental health services.
California driver’s license & current vehicle insurance/registration
Reliable means of transportation capable of passing vehicle safety inspection if more than five years old, excluding all modes of two-wheeled transport, inclusive of bicycles, mopeds, and motorcycles.
Bachelor's degree in Social Work or related field or better.

Responsibilities

Completes Diagnosis updates as assigned.
Completes MORS/8 Determinants assessments as assigned.
Tracks progress notes and provides feedback directly to the management team.
Tracks assessments due and completion.
Works in coordination with the Team Leaders and Clinical Director to ensure that all assessments and client plans are completed promptly.
Attends/Conducts Utilization Review meetings when the Clinical Director is not available.
Coordinates with Clinical Director to implement recommendations.
Responsible for tracking and reviewing the results of internal utilization and review.
Reviews charts to ensure that they meet state and legal/Regional Center requirements.
Assists the Clinical Director and Program Director with developing the Quality Improvement plan and implementing changes.
Assist the Clinical Director with filing, organizing, and maintaining a record of KETs (Key Event Tracking) and inputting data into the charted system.
Assist the Clinical Director with filing, organizing, and maintaining a record of Risk Management Binder (SIRs).
In coordination with the Clinical Director and Program Director, reviews and evaluates customer satisfaction/performance outcome data.
Ensures the safety, health, and well-being of the members.
Completes paperwork as assigned promptly.
Meets the standards set for performance in all aspects of job duties.
Provides support to other staff members as needed.
Adheres to and upholds the policies and procedures of Turning Point Community Programs.
Attends staff meetings unless approval for non-attendance is secured from the Clinical Director or Program Director.