PCVRS Quality Assurance Coordinator (remote position)

Lifemark Health Group • CA,

9h • CA$50,000 - CA$71,500 • Remote

About The Position

Lifemark Health Group is seeking a healthcare professional to work as a Quality Assurance Coordinator. This is a remote position with potential for in-person meetings on an annual basis. This is an opportunity to be a member of an exciting team that makes a difference in the lives of Canadian veterans, injured workers, their families and communities by supporting service delivery teams in providing interprofessional rehabilitation services to the highest standard. We are actively recruiting Quality Assurance Coordinators who are responsible for facilitating exceptional written communication to our customers and supporting best practices with clinical team members. To excel in this role, you rely on your healthcare background to offer guidance to clinical staff. You have a passion for supporting the delivery of high-quality services, accomplished through ensuring all written communication to customers reflects professional, well-documented recommendations and outcomes, supported by clinical findings. You are highly organized with meticulous attention to detail, analytical in your thinking, and possess exceptional problem-solving skills. Superior verbal and written communication skills are required, framed with a solid knowledge and appreciation for the requirements of third-party funders.

Requirements

• 2+ years of experience in the rehabilitation industry
• University degree in a relevant healthcare domain
• Must be a licensed health professional
• Basic working knowledge of relevant legislation as it relates to regulated health professionals

Nice To Haves

• Bilingualism in French/English is an asset
• Clinical/rehabilitation experience delivery interdisciplinary care, conducting FCEs, clinical physical medicine or mental health evaluations considered an asset
• Experience with military culture and Canadian Veterans is an asset

Responsibilities

• Timely review of clinical reports and forms for quality, continuity, consistency and clinical outcome
• Ensuring reports are consistent with legislative requirements and customer standards
• Liaise with clinicians across region to discuss reports, provide guidance and feedback as required
• Timely completion of administrative tasks within web-based systems to allow for tracking and ultimately submission of quality reporting
• Communicate with administrative teams on clinical triage and relationship management, as applicable
• Assist clinical staff on formulation of recommendations for delivery of program standards
• Maintain accurate records utilizing web-based tracking systems to monitor key performance indicators

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level