Quality Assurance Associate II

Conduent • Plano, TX

9d • Onsite

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. This position is responsible for monitoring compliance, reviewing documentation, and ensuring adherence to established standards. Candidates should have strong attention to detail, analytical skills, and the ability to identify and report process deviations. Experience with quality checks, data review, and regulatory compliance will be considered an asset.

Requirements

• Must be at least 18 years of age or older
• Must live within 25 miles radius from onsite location
• Must have a High School Diploma or General Education Degree (GED)
• Must be eligible to work in the United States
• Must be able to successfully pass a background check and drug screening
• Previous working experience with Microsoft Word and Excel and some data entry
• Effective and accurate written and verbal communication skills
• Strong work ethic

Nice To Haves

• Experience with quality checks, data review, and regulatory compliance

Responsibilities

• Overseeing the quality standards within a print/mail environment.
• Sampling the quality of work for all clients.
• Entering data from prepared materials into our QMS system.
• Collaborating with the QC team to achieve productivity targets.
• Providing support during audits and client visits.
• Upholding high quality standards.

Benefits

• Attractive pay aligned with experience
• Full benefits available from day one
• health insurance coverage
• voluntary dental and vision programs
• life and disability insurance
• a retirement savings plan
• paid holidays
• paid time off (PTO) or vacation and/or sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED