Quality Assurance Associate I

Conduent Commercial Solutions, LLC • Erlanger, KY

6d • $26,600 - $33,250 • Onsite

About The Position

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

As a Mailroom Quality Assurance Associate I, you will be responsible for reviewing and verifying scanned digital documents to ensure accuracy and quality. This role plays a critical part in identifying errors such as missing pages, barcode issues, or document misfeeds before final processing.
You will primarily work at a computer, using internal systems to review scanned files while maintaining accuracy and efficiency in a fast-paced production environment.

Requirements

• Ability to sit and work on a computer for extended periods
• Basic computer skills, including data entry and navigation
• Ability to identify and resolve simple technical or document-related issues
• Strong attention to detail and accuracy
• Ability to perform repetitive tasks involving hands, wrists, and arms
• Ability to lift up to 40 lbs as needed
• Ability to work extended shifts (10–15 hours) as needed in a standing position
• Ability to pass required background screening and drug test

Nice To Haves

• High school diploma or GED preferred

Responsibilities

• Review scanned digital documents for accuracy and quality
• Identify and correct errors such as double feeds, missing pages, or barcode issues
• Use computer systems to track, review, and validate document files
• Organize completed document stacks and place them into designated boxes
• Prepare and stage boxes for transfer to warehouse storage
• Meet daily productivity and accuracy standards

Benefits

• Paid training
• Health benefits for you and your family, including medical, dental, and vision, starting on day 1
• Paid Time Off (PTO)
• life and disability insurance
• a retirement savings plan
• paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED