Quality Assurance Analyst

H&R Block•Remote, MO

1d•$29 - $44

About The Position

H&R Block is looking for a QA Analyst with strong test engineering skills who can help us build quality into every stage of the software development lifecycle. This role goes beyond executing test cases. You'll design effective test strategies, develop and maintain automated tests, validate complex end-to-end workflows, and partner closely with engineers and product teams to identify risks early. H&R Block is looking for someone who combines a strong quality mindset with hands-on technical skills and takes ownership of delivering reliable, production-ready software.

Requirements

High school diploma or equivalent
Minimum of 1 year related work experience
Detail-oriented and process-driven approach
Excellent collaboration, problem-solving, and cross-team communication skills
Experience in quality assurance, business analysis, software testing, or technical support
Hands-on experience with representative technologies
Knowledge of all phases of the software development life cycle
Knowledge of software/hardware testing fundamentals including the concepts of both positive and negative testing
Self-sufficient and self-starter mindset with the ability to prioritize work efficiently
Strong research skills

Responsibilities

Write test plans, test cases, use cases, and test strategy documents in compliance with relevant organizational and industry standards
Create clearly documented defect reports that enable problems to be recreated, along with suitable workarounds
Construct complete and thorough manual test cases based on test design and thorough knowledge of the product and its environment
Consistently ensure high-quality through manual test cases that fully exercise product functionality, but consume minimal resources
Effectively use test automation where appropriate and available to increase the thoroughness of testing
Execute end-to-end functional tests and utilize automated tests developed by others to exercise the system
Offer direct input into requirements documents, review, and give feedback based on product knowledge and understanding of customer issues (must understand the business needs the product is trying to meet)
Create work plans for own deliverables and clearly documented personal goals, plans, designs, and results and communicate to both technical and non-technical audiences; compare, contrast, and prioritize alternative approaches to meeting those objectives
Contribute to end-to-end product testing strategy, focusing on the customer experience