SQA Analyst III

BlueCross BlueShield of Tennessee•Chattanooga, TN

1d•Remote

About The Position

BlueCross BlueShield of Tennessee is hiring a Quality Assurance Analyst that will enable quality, reliability, and governance for AI capabilities embedded throughout the Software Development Lifecycle (SDLC). This role focuses on validating AI‑driven tools and workflows used by engineering teams, with early expectations centered on delivering practical, high‑value patterns such as automated test generation and execution, along with AI‑based code scanning for potential vulnerabilities. Rather than executing predefined test plans in isolation, the QA Analyst owns the test strategy for their work and serves as a quality enablement partner to the broader organization. They are intrinsically involved in reviewing requirements early, identifying gaps, and embedding testing approaches directly into SDLC tooling. The role validates systems and interfaces that support AI‑assisted development workflows, drawing on both traditional and modern testing techniques. Experience in UI testing is transferable and welcomed, as success in the role depends more on adaptability, test‑strategy thinking, and comfort working across tools such as ADO Testing, Neolode, Perfecto, Selenium, and RestAssured than on deep specialization in a single testing domain. Through close collaboration with engineering, product, architecture, and security partners, the QA Analyst helps move the organization toward more automated, scalable, and consistent quality outcomes for AI‑enabled solutions. Note: Sponsorship is unavailable for this role. Normal working hours must align to EST. While this is a fully remote role, the final round of interviews must take place on-site in our Chattanooga, TN office.

Requirements

Bachelor's degree in information technology/software engineering or relevant work experience in software industry. Equivalent experience is defined as 4 years of professional work experience in a corporate environment.
3 years - Experience in Software Quality Assurance (SQA) or minimum 2 years in the SQA Analyst I role required.
3 years - Experience in SQL Server or equivalent databases.
3 years - Experience testing applications where no GUI testing was involved including API or web services; testing with back-end processing, file processing, and/or interfaces between systems required.
3 years – Experience in test automation or performance including troubleshooting issues.
2 year – Working experience with Agile delivery teams and associated methodologies.
Familiar with processes and procedures using IT industry standards (i.e., ITIL, COBIT, IEEE, etc.)
Knowledge of quality assurance and testing methodologies
Skilled in DevOps tools and technologies
Exposure to cloud application platforms
Attention to detail and technical presentation skills
Strong interpersonal skills and ability to cultivate relationships with all internal/external stakeholders, promoting diversity of perspectives, ideas, and cultures.
Proficient in the Microsoft Office suite, including Microsoft Teams, organized, and capable of managing multiple assignments or projects simultaneously.
Strong interpersonal abilities along with strong oral and written communication skills are important across all roles at BCBST.
Using AI enabled tools responsibly to support everyday work — guided by proven workflows, templates, and policies.

Nice To Haves

Experience in UI testing is transferable and welcomed

Responsibilities

Understanding of entire project with the ability to prepare testing strategy and/or test plans, and perform testing as assigned including end-to-end validation by coordinating with multiple teams.
Understand and gather project requirements from the customer, both internal and external, creating and reviewing testing specification artifacts.
Review requirements and identify gaps/missing information and estimate small to medium projects using any one or more estimation techniques.
Derive scenarios for testing, design test cases using test design techniques, document test data requirements, identify and create test data, perform testing utilizing different testing techniques, and report results.
Hands-on experience of functional automation tools and/or performance automation tools.
Promotes and recommends improvements to the quality assurance standards.
Leads collaboration with stakeholders or product team to communicate test delivery artifacts, results and metrics.