Quality Assurance Analyst - Temporary 1 year

Trew Knowledge

1d • Remote

About The Position

Trew Knowledge is seeking a Quality Assurance Analyst for a full-time temporary contract lasting one year, from November 2026 to November 2027. The role is remote and focuses on ensuring that websites, applications, integrations, and other digital products meet standards for quality, functionality, accessibility, usability, responsiveness, and performance. The analyst plans, executes, documents, and improves QA activities, including manual and automated testing, defect analysis, regression and API testing, cross-browser and device testing, accessibility validation, and release verification. The role requires hands-on experience with WordPress VIP migration projects and testing and managing client-facing service desk tickets.

The analyst works with cross-functional teams to identify risks early, validate requirements, resolve defects, and improve QA practices. They use modern technologies, automation tools, and AI-assisted tools and workflows to improve testing efficiency and support delivery quality. The position also contributes to scalable QA practices and the evaluation of emerging QA and AI technologies.

Trew Knowledge is an award-winning digital marketing agency founded in 2009. It describes itself as the only Canadian-based WordPress VIP Gold Agency Partner and is evolving into an AI-native digital agency. The company offers remote work, career development, paid time off, insurance coverage for Canadian residents, a home-office equipment allowance, and an annual learning and development budget. Its recruitment process includes AI technology to screen applications.

Requirements

• Post-secondary education in Computer Science, Information Technology, Software Engineering, or a related field.
• 3–4 years of professional QA experience in a digital agency, software, technology, or similar environment.
• Hands-on experience with WordPress VIP migration projects.
• Experience with WordPress and/or WordPress VIP.
• Experience working in Agile/Scrum environments and cross-functional delivery teams.
• Experience testing websites, web applications, APIs, integrations, or digital products.
• Experience with functional, regression, smoke, integration, exploratory, and end-to-end testing.
• Experience with accessibility testing and understanding of WCAG principles.
• Experience with responsive and cross-browser/device testing.
• Experience with test automation or automated testing frameworks.
• Strong understanding of software testing methodologies, defect management, regression testing, and release processes.
• Strong manual testing skills and test case design ability.
• Understanding of HTML, CSS, JavaScript, HTTP, and REST APIs.
• Understanding of accessibility and responsive web standards.
• Strong analytical, problem-solving, and communication skills.
• Ability to independently manage multiple priorities.

Nice To Haves

• QA, automation, accessibility, or related certifications are an asset.
• Experience with AI-assisted QA and development tools.
• Experience with defect tracking tools such as Jira.
• Experience with Playwright.
• Experience with visual regression testing.
• Experience with Ostman or similar API testing tools.
• Experience using browser Developer Tools for troubleshooting.

Responsibilities

• Analyze user stories, requirements, acceptance criteria, and technical specifications to determine testing scope, risks, and priorities.
• Create and execute test plans, test cases, checklists, and automated tests.
• Perform functional, regression, smoke, integration, end-to-end, exploratory, and user acceptance testing.
• Test across supported browsers, devices, screen sizes, and environments.
• Perform API testing and validation where applicable.
• Validate accessibility, responsiveness, usability, and basic performance requirements.
• Participate in refinement, sprint planning, and requirement discussions to support shift-left testing.
• Support release readiness and conduct post-deployment validation.
• Develop, maintain, and execute automated tests for appropriate functional and regression scenarios.
• Contribute to automation frameworks and follow established coding and QA standards.
• Use AI-assisted tools for test generation, requirements analysis, test coverage, documentation, defect investigation, and test maintenance; validate generated outputs against requirements.
• Contribute to visual regression, test optimization, and AI-assisted testing initiatives; evaluate emerging QA and AI technologies and recommend practical improvements.
• Identify, investigate, document, prioritize, and track defects and quality issues, including reproduction steps, expected and actual results, environment details, and supporting evidence.
• Collaborate with developers and stakeholders to investigate issues, validate fixes, and perform regression testing after defect resolution.
• Identify recurring issues and recommend preventative improvements.
• Maintain QA documentation, test results, and defect records; communicate testing status, risks, blockers, and quality insights.
• Contribute to QA standards, templates, checklists, and process improvements.
• Participate in Agile ceremonies, including stand-ups, refinement, sprint planning, reviews, and retrospectives.
• Collaborate with developers, designers, product owners, project managers, and technical leads.
• Manage multiple QA priorities and deliverables with minimal supervision, share QA knowledge and lessons learned, and continuously improve testing effectiveness, automation coverage, and delivery quality.
• Test and manage client-facing service desk tickets.

Benefits

• Remote work and work-life balance.
• Competitive compensation package.
• Career development and growth.
• Generous paid time off, including vacation, sick days, and personal time.
• Group insurance coverage for Canada residents, fully paid by the employer, including extended health, dental, vision, and travel coverage.
• Allowance for home office equipment.
• Yearly learning and development budget. A dynamic team of individuals who are passionate about what they do and who are eager to welcome you aboard!

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree