Quality Assurance Analyst

KMRG, LLC•Bethesda, MD

2d•$35 - $40•Onsite

About The Position

We are seeking an experienced Quality Assurance Analyst to support the Navy Medical Center Force Protection Command in Bethesda, MD. Your scope of work will include supporting quality assurance program administration, command documentation, compliance-related reviews, corrective action tracking, and process improvement activities. This is a 12-week assignment with an anticipated start date of July 16, 2026.

Requirements

Knowledge of quality management standards, accrediting agencies, and laboratory regulatory requirements
Knowledge of statistical evaluation, analysis, laboratory QA/QC policies, procedures, and principles
Ability to support internal audits, quality reviews, surveillances, assessments, and documentation checks
Ability to track corrective actions, update status records, and support completion and closure documentation
Ability to conduct causal analysis, support corrective action planning, and assist with effectiveness reviews
Strong Microsoft Office Suite and SharePoint skills for document preparation, tracking, and collaboration
Ability to edit, format, proofread, and maintain SOPs, policies, forms, matrices, reports, and records
Ability to synthesize verbal notes, emails, drafts, and technical input into cohesive written documents
Strong attention to detail, organization, analytical thinking, communication, and follow-through
Ability to follow command procedures, documentation control requirements, and applicable quality standards
Knowledge or experience in quality assurance, quality management, laboratory quality control, or related programs required
Experience supporting audits, record maintenance, corrective action tracking, trend analysis, SOPs, reports, or QA documentation required
Experience using desktop publishing software and design/layout elements for documents, posters, or presentations required
Experience with Microsoft Office Suite and SharePoint required
Bachelor’s degree or higher in Business, Health, or a related field required
U.S. citizenship required as it supports the U.S. federal government
Active Secret clearance required at time of performance

Nice To Haves

Experience with military technical documents, including point papers, policies, and messages preferred
Experience working in a military environment preferred
Training or experience in dosimetry processing, quality management, and customer service preferred

Responsibilities

Assist the Lead QA Specialist with the management and implementation of command quality assurance programs
Support maintenance of the command Quality Manual
Ensure accuracy and document control for procedures, memoranda, and related quality documents
Use Microsoft Office Suite, SharePoint, and other office or collaboration tools to complete assigned work
Perform related quality assurance, documentation, audit, and administrative support duties as assigned
Review, edit, format, and synthesize input into cohesive documents or correspondence
Prepare documents using Navy correspondence, message traffic, and applicable format policies
Edit internal and external documents, including SOPs, Master Lists, matrices, requirements, policies, and forms
Evaluate and update the comprehensive dosimetry training program as needed
Periodically review references required for national accreditation, including NIST Handbook 150, NIST Handbook 150-4, ISO 17025, and 10 CFR Parts 19 and 20
Ensure current regulatory and accreditation references are being used
Plan, coordinate, direct, and conduct internal audits, surveillances, and reviews
Document three-month assessments, including procedure reviews, audits, and staff performance surveillances
Report quality-related issues, including problem resolution and prioritization of quality issues
Provide status updates for open corrective action issues
Maintain proper documentation for the completion and closure of corrective action items
Track corrective actions and update the Corrective Action Tracking Database
Conduct causal analysis and assist in developing Corrective Action Plans
Conduct effectiveness reviews of corrective actions
Provide documentation for incidents, including root-cause analysis, corrective actions, and effectiveness reviews
Assist with biannual drills as a drill team member
Document drill results and identify opportunities to improve dosimetry system processes
Provide statistics for annual command surveys, including customer responsiveness metrics and customer feedback
Identify process improvements and prepare recommendations for improvement