Quality Assurance Analyst II

#REF!•Arlington, TX

1d•Hybrid

About The Position

Quality Assurance Analyst II – IT EHR Security and Testing. Bring your passion to Texas Health so we are Better + Together. Work location: Texas Health Resources, 612 E Lamar Blvd, Arlington, Texas 76011 (Primarily Remote). Work hours: Full Time Days (Monday-Friday, 8:00am-5:00pm) for 40 hrs/week. (Participation in on-call rotation for after-hours and weekend support required). IT EHR Security and Testing Department highlights: Innovative, collaborative, and fast-paced environment. Opportunities to learn and advance in roles. Supportive and transparent leadership. Work from home life balance. Inclusive and supportive team attitude.

Requirements

Bachelor's Degree Computer Science, Information Technology, Business, or related field.
4 Years Relevant experience in lieu of a degree.
2 Years Related IS experience.
Experience in healthcare preferred.

Nice To Haves

Experience in QA/testing with a focus on automation
Experience in healthcare IT systems, preferably Epic or EHR environments
Familiarity with interface testing (HL7, APIs, Corepoint, etc.)
Experience with automation tools (e.g., Eggplant, Power Automate, UFT, etc.)
Proficiency in at least one programming/scripting language (e.g., Java, Python, JavaScript)

Responsibilities

Conducts product testing with both internal and external customer to ensure accuracy and completeness while mentoring/assisting others.
Develops initial test plans and scripts for use within the Development stage of the project while working independently.
Developing complete and accurate structured system acceptance test plans while mentoring/assisting others.
Executes testing and documents the results while mentoring/assisting others.
Evaluates test results and identify what type of issue is involved while working independently.
Coordinates testing plans and schedules that include testing tasks, resources, testing milestones, and review points.
Communicates this information to team members while working independently.
Develop and maintain test sites associated with projects while working independently.
Proficient using the system testing tools, while mentoring/assisting others.
Is familiar with and follows the ITS Change Management process working independently.
Developing/updating appropriate Service Desk documentation for change while mentoring/assisting others.
Being familiar with and following ITS EPM Process and tools working independently.
Being the customer advocate to the development team during project life cycle, while mentoring/assisting others.
Coordinates procedure and/or data movement from development to the test/education and production regions with programming staff while mentoring/assisting others.
Participates in prototyping and design review with customers and development team while mentoring/assisting others.
Assists development team in evaluating customer reported errors while mentoring/assisting others.
Aids in the development of project implementation communication to customers identifying key changes and their functionality while mentoring/assisting others.
Provide accurate project resource estimates and dates for testing tasks with general supervision.
Evaluate software and related technologies and makes appropriate recommendations with general supervision.
Maintain system documentation and knowledge base in regards to customer reported issues with updated solutions while mentoring/assisting others.
Shares work experiences and expertise with others, providing technical guidance and/or business knowledge and direction to project team members with occasional supervision.
Demonstrates knowledge of multiple systems and their integration with occasional supervision.
Strives to improve business knowledge with occasional supervision.
Demonstrates knowledge of technical tools and techniques with little or no supervision.
Strives to improve technical knowledge with occasional supervision.
Monitors industry trends for applicability, evaluating software, related technologies and processes for recommendations, with occasional supervision.
Participates in THR Educational opportunities and create career development plan with general supervision.
Prioritizes work appropriately, carrying out assignments with the appropriate level of direction and completing tasks within deadlines working independently.
Monitors work progress, informing team leaders, team managers and/or customers of project status, problems or obstacles and workload problems in a timely manner with little or no supervision.
Providing timely and accurate status reports with little or no supervision.
Enters work time appropriately and timely into applicable system and tasks with little or no supervision.
Participates in special projects and/or performs other duties as assigned.