Quality Assistant

Southwest Community Health Center Inc • Bridgeport, CT

20h • Onsite

About The Position

The Quality Assistant supports patient care and achievement on metric-driven outcomes through clinical auditing and data entry tasks for accurate reporting. The position involves extensive use of the electronic health record, population analytics tools, data-sharing software platforms, and Excel. Patient engagement and outreach activities will be conducted to close gaps in care. The Quality Assistant will work directly with the Chief Medical Informatics Officer and Director of Quality Initiatives and will work collaboratively with patients and cross-functional teams in the support of quality program needs and strategic initiatives. This position supports value-based care initiatives.

Requirements

• Strong communication, interpersonal, and organizational skills
• Excellent data analysis skills
• Excellent computer skills including Microsoft Office (Word, Excel)
• Broad general knowledge of medical terminology
• Bachelor’s Degree or higher required, preferably in a medical care field.
• Minimum one year of experience working in a health care setting.

Nice To Haves

• Demonstrated knowledge of EHR systems preferred
• Experience with care coordination, quality management initiatives and tracking preferred
• At least 1 year of experience in a care-related quality role preferred.
• Bi-Lingual Spanish speaking a plus

Responsibilities

• Performs clinical auditing and data abstraction of electronic health records and quality improvement data.
• Performs data entry tasks for reporting of key metrics to internal and external stakeholders; submits accurate, complete and timely data using various quality data reporting systems.
• Prospectively and retrospectively works to identify and close gaps in care through pre-visit planning and communication with patients, providers, and other members of the care team.
• Pre-visit planning activities include but are not limited to lab and imaging tracking.
• Utilizes population health tools to outreach to patients with gaps in care.
• Participates in data validation of internal and external clinical quality reports.
• Assists with performance improvement, population health and telehealth projects as directed.
• Other duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level