Quality and Safety Patient Advisor (Wilson County - Local)
About The Position
Serves as a quality improvement advisor, providing project management facilitation, education, and data analysis to improve systems and processes under occasional guidance. Facilitates the development, implementation, and evaluation of organizational strategies to improve clinical quality and care, patient safety, and financial outcomes. The role is locally based in Wilson County and includes on-site duties. Works with departments, interdisciplinary teams, and external entities as needed to develop and implement improvement strategies, address barriers, and escalate issues when appropriate. Maintains an on-unit presence to partner with frontline staff and leaders through real-time collaboration, coaching, and support. Assists teams in identifying, developing, and monitoring outcomes; coordinates patient safety event analyses; plans process redesign; and organizes and leads project teams. Coordinates evaluation measures for project requests and evaluations, summarizes findings to help prioritize improvement initiatives, and communicates quality initiatives through appropriate forums. Supports continuous performance improvement, and provides instruction and consultation to advance education and improve internal processes. Additional duties may be assigned.
Requirements
- Bachelor's degree.
- Three years of relevant work experience.
- Ability to analyze data accurately.
- Project management skills, including planning, organizing, and managing resources to meet project goals and objectives.
- Communication, time management, relationship-building, prioritization, and change-management capabilities.
- Knowledge and skills related to quality and performance improvement methods, data analysis, patient safety risk identification, and healthcare organizational dynamics.
Nice To Haves
- Clinical experience is strongly preferred.
- Quality experience is preferred.
- Experience with quality and/or performance improvement data analysis is preferred.
- Quality certifications such as CPPS or CPHQ are a plus.
Responsibilities
- Collaborate with departments, interdisciplinary teams, and external entities as needed to develop and implement strategies to improve care and processes.
- Navigate the organization to address barriers and escalate them when appropriate.
- Maintain a consistent on-unit presence to partner with frontline staff and leaders through real-time collaboration, coaching, and support for quality and patient safety initiatives.
- Assist department managers and quality improvement teams in identifying, developing, and monitoring outcomes.
- Coordinate and facilitate patient safety event analysis across varying impact levels.
- Develop and plan process redesign.
- Organize, develop, and lead project teams.
- Coordinate the incorporation of quantitative and/or qualitative evaluation measures into project requests and evaluations.
- Summarize findings to support prioritization of improvement initiatives.
- Coordinate communication of quality management initiatives to appropriate forums.
- Focus on continuous performance improvement in support of institutional quality goals.
- Provide instruction and consultation to teams within the department to advance education and improve internal processes.
Benefits
- The benefits package may include health, disability, retirement, and/or wellness offerings.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
