Quality and Process Improvement Coordinator - Health Department

Pima County • Tucson, AZ

1d • $56,555 - $79,164 • Hybrid

About The Position

Join our Quality and Process Improvement Team, where you’ll play a vital role in advancing department-wide performance, optimizing workflows, and supporting initiatives that directly improve the health and well-being of our community. In this role, you’ll collaborate with dedicated public health professionals, drive meaningful quality improvement projects, and help build the structures that make our work more effective, efficient, and equitable. If you thrive in a dynamic environment, enjoy solving complex problems, and are excited by the opportunity to influence positive change across programs and systems, we’d love to have you on our team!

Requirements

• Bachelor’s degree from an accredited college or university with a major in business administration, public administration, public health, healthcare administration or a related field as determined by the department head at the time of recruitment AND two years of experience coordinating, monitoring, and/or administering public health program activities or providing administrative support for a program or specialized work unit.
• Relevant professional level experience and/or education from an accredited college or university may be substituted.
• OR: Four years of experience with Pima County in Public Health Policy Analyst I, Public Health Educator I or II, Public Health Navigator, Public Health Program Specialist or related professional administrative or public health program classifications as determined by the department head at the time of recruitment.
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
• Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Failure to obtain and maintain the required licenses and certifications shall be grounds for termination.
• Any offer of employment resulting from this recruitment is contingent upon Fleet Services’ review and approval of the candidate’s driving record.
• The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history.
• A prior criminal conviction will not automatically disqualify a candidate from employment with the County.
• Pima County determines whether a position is eligible for visa sponsorship at the time of recruitment. Eligibility is based on the requirements of the position and applicable laws and regulations. Not all positions with Pima County are eligible for visa sponsorship.
• This position will require post-job offer proof of immunization(s) or immunization(s) and/or a TB screening.

Nice To Haves

• Experience designing and implementing program quality and process improvement initiatives projects.
• Experience with and/or knowledge of Microsoft Office Suite (Excel), advanced data analysis, and operating systems.
• Experience developing and implementing evaluation systems and evaluation designs.
• Experience with group facilitation and stakeholder management.
• Experience with program planning and development.
• Master’s degree in public health, business administration, public administration, project management, or related field.

Responsibilities

• Coordinates program activities, timelines, and resources to ensure efficient execution;
• Collaborates with program managers to develop and maintain project plans and work closely to meet program goals and objectives;
• Tracks program progress, milestones, and deliverables, including grant contracts;
• Collects, organizes, and analyzes data related to program performance, outcomes, and impact;
• Assists in developing data collection tools, surveys, and assessment instruments;
• Supports community outreach efforts and participates in public health education and awareness activities;
• Leads community engagement efforts, including outreach, needs assessments, and partnership development;
• Assists in budget management, expense tracking, and procurement activities;
• Identifies areas for program improvement and assists in implementing corrective actions;
• May supervise support staff and execute performance plans and individual development plans.

Benefits

• Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level