Quality and Patient Safety Advisor (Clarksville, TN - Local / Hybrid)

Vanderbilt University Medical Center•Clarksville, TN
•Hybrid

About The Position

Serves as a quality improvement advisor to provide project management facilitation, education, and data analysis for improvement of systems and processes, under occasional guidance. Facilitates the development, implementation and evaluation of organizational strategies to improve clinical quality and care, patient safety, and financial outcomes. This role will be locally based in Clarksville, TN with an option of 1-2 days a week hybrid.

Requirements

  • Quality experience is strongly preferred
  • Clinical experience is strongly preferred
  • Experience with quality and/or performance improvement data analysis is preferred
  • Regulatory Compliance (Novice): Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations.
  • Judgement and Decision-Making (Novice): Able to make decisions effectively and accurately in an environment which may be fast-paced or changing.
  • Front of Room Facilitation (Intermediate): Helping people manage The information they already possess or can access to achieve a necessary result in a timely and collaborative manner.
  • Healthcare Organizational Dynamics (Intermediate): Demonstrate knowledge and impact of quality, value, and patient-centered care in the current and future healthcare landscape and continuum of care
  • Prioritization/ Targeted Focus (Intermediate): Distill down needed work to focus teams with limited resources on critical path, while keeping the larger picture in mind.
  • Data Transformation into Information (Intermediate): Create and Interpret data findings through appropriate methods of data visualization.
  • Relationship Building (Intermediate): Develops cooperative internal and external relationships.
  • Improvement Methodology (Intermediate): Lead teams in quality and performance improvement methodology, including facilitating opportunity analysis, key driver diagrams, performance measure requirements, and PDSA improvement cycles (EA, FMEA, CTQ)
  • Identification/Evaluation for Harm Risks (Intermediate): Develop a process that identifies and reports patient safety risks, near misses, and adverse events.
  • Strategic Planning (Novice): The ability to define a strategy, or direction, and making decisions on allocating its resources.
  • Data Analysis (Intermediate): The ability to analyze data in an accurate manner.
  • Project Management (Intermediate): Planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives.
  • Time Management (Intermediate): Planning and exercising conscious control over the amount of time spent on specific activities.
  • Communication (Intermediate): Clearly, effectively and respectfully communicates to employees or customers.
  • Change Management (Intermediate): Establishes a structured methodology for responding to changes in the environment or establishing coping mechanisms for responding to changes in the workplace.
  • 3 years of relevant work experience
  • Bachelor's degree

Nice To Haves

  • Quality certifications such as CPPS or CPHQ are a plus

Responsibilities

  • Collaborates with departments, interdisciplinary teams, and external entities, when necessary, to develop and implement strategies to improve care and processes.
  • Navigates the organization to address and work through barriers and escalating when appropriate.
  • Maintains a consistent on‑unit presence to actively partner with frontline staff and leaders, fostering real‑time collaboration, coaching, and support for quality and patient safety initiatives.
  • Assists department managers or other quality improvement teams in identifying, developing and monitoring outcomes.
  • Coordinates and facilitates patient safety event analysis of varying impact levels.
  • Develops and plans for process redesign.
  • Organizes, develops, and leads project teams.
  • Coordinates the incorporation of quantitative and/or qualitative evaluation measures into project requests and evaluations.
  • Summarizes findings to promote the prioritization of improvement initiatives.
  • Coordinates communication of quality management initiatives to appropriate forums.
  • Focuses on continuous performance improvement to support institutional quality goals.
  • Provides instruction and consultation to teams within department to advance education and improve internal processes.
  • The responsibilities listed are a general overview of the position and additional duties may be assigned.

Benefits

  • health
  • disability
  • retirement
  • wellness offerings
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