Quality and NDT Supervisor

Zekelman Industries•Farrell, PA

About The Position

The Quality and NDT Supervisor leads and enhances plant quality assurance processes. Reporting to the Department Manager, the role implements and audits quality programs, ensures compliance with ISO 9001:2015 and company standards, supervises Quality Inspectors and lab activities, and drives continuous improvement. The supervisor works with plant leadership and cross-functional teams to maintain product quality, address customer concerns, improve processes, and promote quality and safety in a fast-paced manufacturing environment.

Requirements

High school diploma or equivalent.
At least 3 years of experience in an industrial or manufacturing environment, including quality auditing experience.
Strong knowledge of and hands-on experience with ISO 9001:2015 Quality Management Systems.
Ability to lead, motivate, and coordinate employees and cross-functional teams.
Strong analytical and problem-solving skills, including identifying root causes, implementing corrective actions, and driving process improvements.
Strong computational and analytical abilities, with experience evaluating quality data and trends.
Excellent written and verbal communication skills for communicating with employees, leadership, cross-functional teams, and customers.
Experience preparing detailed documentation and reports related to quality inspections, audits, corrective actions, and customer claims.
Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
Strong attention to detail and commitment to quality, accuracy, safety, and continuous improvement.

Nice To Haves

A college degree in a relevant field.
Experience with ERP and quality management software.
Previous supervisory experience leading quality teams in a manufacturing environment.

Responsibilities

Implement and audit quality processes and activities to ensure compliance with ISO 9001:2015 standards and company requirements.
Conduct internal Quality Management System and workstation audits to verify adherence to established procedures.
Perform routine inspections of key plant processes and coordinate corrective actions when needed.
Supervise Quality Inspectors and laboratory activities, ensuring accurate testing and product compliance with specifications.
Train hourly teammates on quality standards, procedures, and continuous improvement initiatives.
Manage the gauge calibration program and ensure measuring equipment is maintained, calibrated, and documented.
Conduct daily audits of facility gauges to verify accuracy and reliability.
Maintain accurate, up-to-date quality documentation, records, and reports.
Coordinate testing and reporting for customer product claims and sample requests.
Investigate customer complaints, identify root causes, and implement corrective actions.
Lead continuous improvement and yield enhancement projects to improve product quality and reduce waste.
Coordinate and report on plant trials involving new materials, processes, or equipment.
Support and lead special projects as directed by the Quality Manager.
Promote and enforce safe work practices in accordance with regulatory requirements and company policies.
Participate in quality, safety, and compliance audits and related plant initiatives.