Quality and Compliance Specialist

State of Montana • Boulder, MT

4d • Onsite

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has an exciting career opportunity within the Intensive Behavior Center in beautiful Boulder Montana. The Intensive behavior Center (IBC) is an intensive, short-term treatment facility for individuals who have intellectual/developmental disabilities and co-occurring mental illnesses. IBC provides an environment for building healthy, effective, and fulfilling lives so those receiving treatment can live successfully in the community after discharge. The Quality and Compliance specialist participates as a member of the Quality management team. This position will oversee Therap Services (web-based record keeping system) and its software suite, which includes online documentation, reporting, and communication including modules (progress notes, incident reports, Medication Administration Records (MAR), utilization reports, etc.,). This position’s responsibilities include quality assurance of online documentation, researching, developing, and implementing new Therap modules, and presenting training to staff including documentation, database, and software training. This position will create, prepare and implement new processes to the team that meet requirements of regulatory requirements including reports, metrics, plan of correction and survey readiness. This position also assists the Compliance/Quality Assurance Manager with ensuring conformance to regulatory requirements, contractual obligations, and facility policy. Responsibilities include providing quality activities for the entire facility; monitoring, implementing, evaluating, and improving processes and programs that meet regulatory, accreditation, and standards of practice. This position will conduct internal reviews and audits to ensure that compliance procedures are up to date and followed. This position is intrigual to data collection, data input and data analysis. Tracking data in excel, therap and other programs is required. Management reports will be prepared for compliance operation and progress.

Requirements

• General knowledge of business and database management principles and practices.
• Knowledge of training techniques for adult learners.
• Review and auditing knowledge.
• Incident Management knowledge.
• Quality Assurance knowledge.
• Effective written and verbal communication skills.
• Bachelors Degree in Business and two years job related experience.
• Other directly related combinations of education/experience may be considered on a case-by-case basis.

Nice To Haves

• Certified Therap Services Trainer or willing to become certified if requested by facility administrator.

Responsibilities

• Oversee Therap Services (web-based record keeping system) and its software suite, including online documentation, reporting, and communication modules (progress notes, incident reports, Medication Administration Records (MAR), utilization reports, etc.).
• Ensure quality assurance of online documentation.
• Research, develop, and implement new Therap modules.
• Present training to staff on documentation, database, and software.
• Create, prepare, and implement new processes to meet regulatory requirements, including reports, metrics, plan of correction, and survey readiness.
• Assist the Compliance/Quality Assurance Manager with ensuring conformance to regulatory requirements, contractual obligations, and facility policy.
• Provide quality activities for the entire facility.
• Monitor, implement, evaluate, and improve processes and programs that meet regulatory, accreditation, and standards of practice.
• Conduct internal reviews and audits to ensure compliance procedures are up to date and followed.
• Engage in data collection, data input, and data analysis.
• Track data in Excel, Therap, and other programs.
• Prepare management reports for compliance operation and progress.

Benefits

• Healthcare coverage
• Retirement plans
• Paid vacation
• Sick leave
• Holidays
• Work/life balance
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level