Quality and Compliance Manager

EMCOR Facilities Services, Inc.•Cincinnati, OH

2d•Hybrid

About The Position

Assumes the overall responsibility for the quality and compliance management of the Kimberly-Clark account portfolio. The Quality & Compliance Manager is responsible for working with the EMCOR departments and suppliers to ensure work orders are managed within the established KPI’s. The Quality & Compliance Manager is responsible for managing supplier cost and delivery to all sites. Develop strategies to improve overall reliability and safety of facility. Plan and execution of audits, routine maintenance and improvement projects for facility and equipment. The Quality & Compliance Manager will partner with the Kimberly-Clark team to work together to manage the properties, budget, and Customer experience. Additionally, their responsibilities include: ensuring consistency and high performance of services; developing and implementing quality control processes and standards; and regularly auditing performance and working to address issues. Occasional Air Travel is required to perform these duties. Unwillingness to travel via Air will disqualify candidate.

Requirements

Bachelors’ Degree or equivalent combination of education and experience
Must be 21 years old or older
Minimum of 7-10 years of experience in facilities management.
OSHA 10 hour and/or 30 Hour card.
Ability to read and comprehend instructions including, but not limited to, safety policies and procedure manuals.
Ability to write routine reports and correspondence.
Ability to effectively present information in individual and small group situations.
Requires use of MS Project, Word and Excel.
Experience with Enterprise Software and CMMS required.

Nice To Haves

BOMA, IFMA, LEED Certifications a plus

Responsibilities

Work with sub-contracted vendors to ensure best service and cost for Kimberly Clark.
Develop an auditing process for key vendors to hold them accountable to meeting customer expectations.
Establish quarterly business reviews with key vendors (top 5-10 vendors) to develop strong relationships and partnerships.
Build and develop the EMCOR culture.
Assist Finance Manager and Regional Managers on all financials, including monthly billing statements, expense forms, purchase orders, capital forecasting and budget.
Work with AP on process improvements with vendors.
Develop more efficient processes and procedures for site personnel through Continuous Improvement & Reliability.
Key contributor in training on CMMS system and CMMS system development.
Utilize six sigma training as a tool to improve processes and procedures.
Investigate, develop and implement projects, processes or activities to reduce or contain costs, increase quality levels and meet standards.
Utilize technical competency, relevant work experience and comprehensive / diverse facilities knowledge to generate creative solutions.
Foster a positive work environment with associates and customer.
For associates: train, mentor, manage the review process and engage in associate development.
For customer: develop and maintain a positive relationship that supports open dialogue.
Promote commitment to environmental health and safety by adhering to safety practices, investigating concerns and making recommendations.