Quality Analyst

Labcorp•Nashville, TN

16h•Onsite

About The Position

LabCorp is seeking a Laboratory Quality Analyst to join our team at Ascension St. Thomas West Hospital in Nashville, TN. This role provides essential support to quality teams, focusing on quality improvement efforts, conducting audits, and ensuring readiness for regulatory inspections. The position involves reviewing verification and validation studies, assisting with quality control issues, and maintaining necessary documentation. The Quality Assurance team provides vital support to the laboratories, senior management, clients, and other LabCorp sites. This position is a great opportunity for laboratory professionals that have an eye for detail and a passion for quality assurance.

Requirements

3 or more months of previous experience in a dedicated or designated laboratory quality, regulatory, lead, or supervisory capacity.
5 or more years of experience as a Medical Laboratory Scientist (MLS) working in a clinical laboratory environment, including exposure to laboratory quality and regulatory activities.
3 or more months of experience supporting laboratory quality and regulatory compliance as part of routine role responsibilities (beyond observation-only or bench-only support).
3 or more months of hands-on involvement with at least one regulated laboratory framework, such as CAP, CLIA, TJC, state, or equivalent regulatory standards.
3 or more months of experience contributing to laboratory quality systems, including one or more of the following: SOP development or maintenance, Quality control (QC) review beyond routine bench documentation, Identification, documentation, or support of nonconformities, corrective actions, or quality-related issues.
General knowledge of laboratory regulations (TJC/CAP/CLIA/ISO) and TN state regulatory requirements
Strong understanding of audit related requirements and procedures
Working knowledge of quality assurance/quality management best practices
Excellent analytical, critical thinking and problem solving skills
Strong communication skills; both written and verbal
High level of attention to detail with strong organizational skills
Ability to work independently and within a team environment
Able to pass a standardized color blindness test
Strong computer skills with proficiency with MS Office programs

Nice To Haves

3 or more months of experience with direct accountability for laboratory billing and billing compliance, including chargemaster setup, CPT/HCPCS coding, modifiers, pricing, and effective dates.
3 or more months of experience direct ownership of regulatory inspection activities (CAP, CLIA, TJC, state, or equivalent), including one or more of the following: Inspection planning or preparation, On-site inspection coordination or support, Post-inspection corrective action development, reporting, or follow-up.
3 or more months of experience serving as a quality designee, regulatory liaison, section lead, or laboratory point of contact within a clinical laboratory.
3 or more months of experience documented accountability for audit findings, root cause analysis, corrective action plans (CAPA), or audit remediation activities.
3 or more months of experience training, mentoring, coaching, or advising laboratory staff on quality systems, regulatory requirements, or compliance standards.
5 or more years of experience in clinical laboratory management
TN Supervisor License in Medical Laboratory Technology
Familiarity with supporting laboratory test builds and updates in Cerner (LIS) or similar systems, validating billing attributes such as orderable/billable configuration, charge codes, diagnosis and medical necessity requirements, and reference lab routing.
Familiarity with an electronic data management system is a plus (i.e. Policy Stat)

Responsibilities

Provide data for quality teams and support Quality Improvement efforts
Schedule and conduct regular QA audits and mock inspections
Support core laboratory and microbiology labs reviewing verification and validation studies.
Assist Supervisor and leads with quality control issues
Ensure complete and accurate readiness for all inspections and maintain all necessary documents
Participate in regulatory and accrediting agency inspections when needed
Perform first level review of proficiency testing results
Assist the managers with draft responses to regulatory complaints and inspections
Stay current with all regulatory agency and proficiency test requirements
Participate in Quarterly Quality meetings.
Serve as a resource on regulatory issues and compliance
Perform administrative and clerical duties as needed
Travel to sites and perform routine inspections.
Perform scheduled and ad hoc chargemaster audits to validate test/charge mapping, CPT/HCPCS coding, modifiers, pricing, and effective dates; document findings and coordinate corrections with billing, Cerner (LIS) analysts, and laboratory leadership.
Support new test builds and build changes in Cerner for audit readiness by confirming required billing attributes (orderable/billable setup, charge codes, diagnosis requirements/medical necessity, and reference lab routing) and maintaining supporting validation documentation.