Quality Analyst

Flooid • Cincinnati, OH

1d • Hybrid

About The Position

The Flooid Quality Analyst collaborates with both technical and business team members as part of an Agile scrum team, contributes to the creation of test scripts, executes and reports on tests, and provides key expertise to the team on quality best practices. The role requires thinking “outside of the box” to understand the various scenarios and configurations that Flooid software can be deployed within real-world retail environments and to ensure customer quality is maintained. This Flooid Quality Analyst has great flexibility and the opportunity to work on a global scale.

Requirements

• Bachelor’s degree in computer science or related field, or relevant work experience
• Knowledge of the software development life cycle, specializing in the QA/QE contribution
• Understanding of Retail hardware peripherals and maintenance thereof
• Experience in Windows/Linux command line
• Experience with SQL and non-SQL databases (IBM DB2, MariaDB, PostgreSQL, and MongoDB)
• Experience with Data languages (XML, JSON, YMAL, etc.)
• Knowledge of Atlassian toolset (JIRA / Confluence / Xray)
• Knowledge of CI pipeline tools (Jenkins)
• Knowledge of Windows & Linux environments
• Knowledge of Cloud deployments (primarily GCP)
• Knowledge of Mobile iOS / Android Testing
• Knowledge of Retail POS Testing
• Natural inquisitiveness and the desire to work with different colleagues on a variety of initiatives
• Excellent interpersonal skills and ability to build relationships with collaborators and stakeholders across the business
• Strong oral and written communication skills
• Strong analytical, problem solving, and critical thinking skills, with the confidence to ask questions when blocked
• Excellent organizational, prioritization, and time management skills, with the ability to balance multiple responsibilities and tight timescales
• Proactive with a positive attitude
• Exceptional integrity and accountability – will learn from mistakes and accept guidance and suggestions for improvement

Nice To Haves

• Experience in a retail or hospitality environment desired

Responsibilities

• Working alongside other QAs within a cross-functional project team
• Working closely with Business Analyst, Software Developers, Solution Engineers and Project Managers to analyze functional and non-functional business requirements, identify the required test data, and create test cases and acceptance tests
• Identifying testing tasks for new user stories during User Acceptance Testing
• Setting up and maintaining POS builds and peripherals for testing
• Performing manual exploratory, regression and user acceptance testing
• Following the defined defect management process for internal and external defects
• Owning defects through the STLC and identifying trends to support the root cause
• Deploying and testing patched defect fixes
• Demonstrating delivered user stories to customers/stakeholders

Benefits

• medical, dental, vision, life, and disability coverage available
• competitive salary
• flexible PTO policy that allows for uncapped PTO
• fully paid FMLA leave comparable to company-paid short-term disability coverage
• 12 weeks of fully paid parental leave
• 401(k) plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level