Quality Analyst

Community Health Systems Professional Services Corporation•Foley, AL
•Onsite

About The Position

The Quality Analyst supports the organization’s data-driven decision-making by analyzing and interpreting complex healthcare data to identify trends, patterns, and insights that can improve patient care, operational efficiency, and strategic planning. The role works with senior analysts and business stakeholders across departments to provide data-driven recommendations and support data-related projects. This is a full-time position with a 100% onsite schedule; it is not hybrid or remote.

Requirements

  • Bachelor’s degree in a clinical discipline, or two or more years of direct experience in lieu of a bachelor’s degree.
  • One to three years of experience in data analytics, healthcare operations, program management, or relevant support services.
  • Working knowledge of clinical workflows, healthcare operations, and quality improvement concepts.
  • Proficiency in data analysis tools and query languages such as SQL, Excel, or equivalent.
  • Experience with electronic medical record (EMR) systems and familiarity with healthcare datasets.
  • Ability to create clear, accurate, and visually compelling reports and dashboards.
  • Strong attention to detail and commitment to data accuracy and integrity.
  • Excellent written and verbal communication skills, including the ability to present findings to technical and non-technical audiences.
  • Strong critical-thinking and problem-solving skills.
  • Ability to work collaboratively in cross-functional teams and manage multiple priorities simultaneously.

Responsibilities

  • Gather, clean, and prepare data from sources such as electronic medical records (EMR), regulatory databases, and internal quality tools to ensure accuracy, consistency, and completeness.
  • Conduct descriptive and exploratory analyses using statistical and analytical techniques to identify performance trends and quality improvement opportunities.
  • Write and execute SQL queries to extract and manipulate data for analysis and reporting.
  • Develop and deliver recurring and ad hoc reports summarizing performance indicators, quality metrics, and regulatory outcomes.
  • Create clear and effective data visualizations, including dashboards, charts, and graphs, to communicate findings to technical and non-technical stakeholders.
  • Collaborate with clinicians, administrators, IT, and other cross-functional teams to answer data-related questions, support audits, and resolve data quality concerns.
  • Support enterprise quality improvement and patient safety initiatives by providing data analysis and insights for decision-making.
  • Assist senior analysts with complex projects by contributing to data preparation, trend identification, and results interpretation.
  • Manage multiple assignments with attention to detail, deadlines, and changing priorities.
  • Perform other duties as assigned.
  • Maintain regular and reliable attendance.
  • Comply with all policies and standards.
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