Quality Analyst

PACT and PACT MSO•Branford, CT

18d•Onsite

About The Position

PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere. This position is responsible for developing reports and analyzing data for the Quality Department. The individual is responsible for identifying, communicating and developing action plans to be reviewed by management for performance improvement.

Requirements

Advanced computer skills including MS Excel
Epic experience preferred
Intermediate level of investigating and finding root-cause analysis
Ability to work autonomously making decisions for resolutions to complex issues
Excellent communication skills including the ability to explain complex technical issues to individuals with little technical knowledge
Analytical skills with reporting
High School Diploma or equivalent
5+ years' experience in a clinical and/or office environment
5+ years with EMR preferably EPIC
5+ years working with individuals in various levels of an organization

Nice To Haves

Bachelors preferred

Responsibilities

Research and resolve complex reporting issues
Proactively analyze reports for any and all types of Quality issues
Anticipate or identify issues and resolving them through observing issues and recognizing themes
Create and run reports for Quality based on criteria for metrics
Train employees on company establish standards on running reports
Ensure reporting data are correct
Communicating with Quality department resolving issues and providing clarification of data
Meet deadlines
Creating analytical reports and presenting to Senior Management
Lead medium to large projects related to department needs
Perform assessments, analytical research and support including, but not limited to: root-cause analyses