Quality Analyst

Integrity•Clearwater, FL

2d•Onsite

About The Position

Quality Analyst Insurance Administrative Solutions Clearwater, FL About Insurance Administrative Solutions Insurance Administrative Solutions (IAS), an Integrity company, is a third-party provider of comprehensive administrative solutions for our clients in the insurance industry. We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results. Here at IAS, we embrace the fact that great things are only accomplished by working as a team. We believe that all of our employees have valuable input no matter the level. Our highly collaborative team environment offers each of our employees a place where they can excel. Job Summary Interface with various members of IT, Quality Assurance, Project Management, Business Analysts and Operations as well as vendors and clients to identify testing needs of the organization. The Quality Assurance Analyst will work with the QA Team on a per project basis to develop, execute test plans and run automation test scripts. Candidate must be local. This is not a remote position, at this time.

Requirements

Demonstrate successful hands on experience with test planning and execution
Have experience creating test documentation to include plans, cases, scripts
Have experience with defect tracking tools, reports, and metrics
Have experience in working with vendors and clients
Conform with and abide by all regulations, policies, work procedures, instructions and all safety rules
Demonstrate excellent written and verbal communication skills for varying levels within the organization
Display flexibility with priorities within a dynamic work environment
Exhibit self-direction and proactive problem solving
Use tact when expressing ideas or opinions to respond to objections successfully. Facilitation skills are preferred
Possess a broad technical knowledge of business unit's systems, processes, and procedures
Possess knowledge of commonly used concepts, practices, and procedures within the field.
Possess working knowledge of Microsoft Office, especially Excel and Word.
Possess Microsoft SQL Server skills, ability to write T-SQL SELECT Queries easily and quickly.
Possess Web languages skills, basic understanding of HTML, javascript, and CSS is desired.
Possess knowledge of automation practices and able identify test cases to automate
Understanding of API's and how to use basic API Test tools. Tools such as POSTMAN and SoapUI are desired.
Provide leadership, coaching, and/or mentoring
High School diploma or GED equivalent required, Associates Degree acceptable, Bachelor's Degree preferred
4+ years QA Testing experience

Nice To Haves

Prefer experience in Health Insurance industry
Prefer experience with JIRA and TFS
Facilitation skills are preferred

Responsibilities

Testing in Windows, UNIX, and portal environments with traceability to requirements
Create, maintain, and execute test cases and scripts through coordination with QA Manager and Team, Project Managers, Developers, Stakeholders, clients and vendors
Familiar with automation practices and able to identify automation scripts
Coordinate testing with UAT including defect tracking, metrics, escalations, and coordination with client
Follow QA methodology and procedures
Work independently with minimal guidance from Manager
Accept and manage changing priorities and address issues swiftly and professionally
Act in accordance with established IAS Standard Operating Procedures
Maintain confidential information